Customer Service Call Center
Resume:
Jennifer Rene Phillips **** Greenspring Circle
Garland
75044
I Have 10+ Years In Customer Service,Sales, And 2+ Years In Call Center
************@*****.***
Im A Hard Worker I Tend To
Stay At A Jobs For Years Unless Something Happens That Causes Me To
Leave I'm Always Punctual
And On Time Or Early For Every Job I Have Worked I Always Push Myself
No Matter What The Occasion Is I Go Above And Beyond Expectation
Experience
Cashier
Jack In The Box
June 2008 - April 2009
I was a cashier who also worked on the grill and fryer I also clean the front end after customers finished their
meal
Cashier/Pharmacy OTC Sales Associate/Customer Service
Walmart
April/2009 - October/2015
My job was a cashier but I worked in alot of departments such as tle, eletronics,pharmacy, toys etc
Jr Agent
Iqor
November/2016 - January/2017
I worked for cigna insurance as an billing and enrolling agent handling customers problems and transferring
them to the correct department
Cashier/Team Leader
Family Video
July/2017 - January/2018
My job was to answer the phone check out customers make outbound calls to customers to get them back in
the store also scanned movies back in ship customers their movie orders etc
Cashier Trainer
Raising Cane's
Oct 2018 - Jul 2020
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Answered phone calls to assist customers with questions and orders.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-
of-Sale system.
Helped customers find specific products, answered questions and offered advice.
Set up catering for up to [Number] people regularly by recording requested menu items,
scheduling delivery time and relaying to kitchen.
Operated cash register, collected payments and provided accurate change.
Counted product stock to maintain inventory records.
Stayed up to date on current item discounts to support promotions.
Trained new team members in cash register operation, stock procedures and customer
service.
Prepared food, including [Type], [Type] and [Type] items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Unboxed new merchandise and added to shelves in accordance with planograms and stock
rotation policies.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Learned roles of other departments to provide coverage and keep store operational.
Increased sales [Number]% by suggesting specific purchases to customers.
Welcomed customers, offering assistance to help find necessary store items.
Appointment Setter
Highland Payments/ Jun 2020 to Aug 2020
Jun 2020 - Aug 2020
Scheduled and confirmed appointments.
Made phone calls and sent emails to establish leads.
Managed large volumes of daily outgoing calls while adhering to predetermined quotas.
Customer Service
The Glass Guru
Oct 2020 - Dec 2021
I Was A Customer Service Representative Scheduling Appointments For Consultations For Customer As Well
As Pricing Out And Quoting Glass Prices For Customer I Also Sent Emails To Potential Customers After
There Consultation.
Customer Service Representative
PFSWEB Inc
01/0122 - Present
I Work As A Customer Service Rep For L'Oreal Armani As Of Now My Job Is To Handle Chats Emails And
Calls Regarding Customer Orders And Concerns As Well As Assist Customers With Questions Regarding
Sales And Products
Education
Graduate
Rowlett High
August/2004 - May/2008
I graduated rowlett high school in 2008 my major was English and history
Skills
Billing
Cashier
Customer Service
Insurance
Sales
Promoting brands
Telephone
Appointment Setter
Outbound calling
Contact this candidate