Follow Up Support Assistant
Resume:
Radwa Mohsen *B Alaskan Wel Tameer
Zahraa El Maadi, Maadi, Cairo
*****-**********@*******.***
EXPERIENCE
UN World Food Programme (RBC), Cairo – Business Support Assistant (Admin Assistant)
August 2018 - PRESENT
1. Assist and report directly to Heads of Finance, Admin and CBT Units, from September 2018 to June 2023. Reports directly to Heads of Communication, Partnerships, and Management Services Officer of the RD office, from July 2023 to present. 2. Maintain an updated filing system (hard and soft copies), 3. Review received invoices to make sure that they meet the criteria of WFP and upload them on the system,
4. Follow up on pending invoices with the spending units. Prepare administrative and financial documents and reports,
5. Send budget reports to the Head of Units and assist in answering inquiries related to budget activities,
6. Contact and follow up with Country Offices to gather data for reports and send these reports to HQ,
7. Contribute to the improvement of business procedures and processes by drafting SOPs, 8. Courier focal person; receive, distribute and handle all related work for the courier services and supervise the assigned colleague to distribute the mail, 9. Asset Counter, using WFP GEMS mobile to do the annual count and consolidate reports accordingly,
10. Prepare workshops/events and make the needed arrangements, 11. Support Country Offices’ requests related to administration and finance and make sure to settle their issues in a timely manner,
12. Prepare biweekly and unit meeting agendas and take minutes of meetings, 13. Provide support to Admin, Finance, and CBT staff; for example, preparing a budget, following up on an exhausted budget, handling travel requests, security clearance, etc. 14. WINGS focal person; review, send, and follow up on WINGS requests. Also, provide support to the Country Offices (COs) for related WINGS requests and provide regional training to the COs,
15. Focal person of Delegation of Authority in RBC office (filling in the related forms when needed, answer related inquiries, and update the filing system), 16. Support other units in the absence of their Business Support Assistants 17. Support Protocol and Events Teams in the absence of Protocol and Events Associate
(additional task – temporary),
18. Support Programme DRD and Programme/Operations Division in the absence of the Business Support Assistant and Special Assistant (additional task – temporary), 19. Handling events in the absence of the Event Manager (additional task – temporary), 20. Support the RD in the absence of the Admin Officer (additional task – temporary), 21. Assist in preparing annual budgetary plans and creating related reports for the ongoing and forecasted procurement activities,
22. As Micro Purchase Order (MPO) focal point, raise MPO using the related budget codes and activity codes for purchase orders and ensure that the services/goods are delivered as per WFP standards for Procurement and Finance,
23. Inventory focal person for the Communication Unit, 24. Vendor Registration focal person; coordinate between vendors and vendor team, ensure receiving the required details in aligning with WFP regulations, review the vendor documents before signed by Finance Unit;
25. Assist the COs as required during emergencies, 26. Editor for online content on WFP internal website. SKILLS
• IT Skills
• Communication Skills
• Writing Skills
• Planning Skills
• Attention to Details and
Analytical Abilities
Publications and Online
Acknowledgements
https://www.hindawi.org/contribut
ors/80817270/
https://www.hindawi.com/journals/
cggr/2012/926082/
LANGUAGES
• Arabic: Native
• English: Fluent
• French: Working
Hindawi, Cairo — Quality Assurance Specialist
January 2013 – July 2018
1. Check the quality of accepted manuscripts by revising the submitted review reports and relevant issues of the review process,
2. Revise the In-House Screening work, such as the subject appropriateness, the type, and authors’ history to make sure that the accepted manuscripts are suitable for publication, 3. Revise the email correspondences that are relevant to the accepted manuscripts, 4. Check accepted manuscripts to ensure that they have not been plagiarized from a manuscript by other authors, whether published or unpublished, 5. Make sure that the review process is smooth and that there are no complaints from the editors, reviewers, and authors,
6. Check references to ensure that there are no manipulations, 7. Answer inquiries and follow up on pending issues, 8. Find solutions to problems and direct Editorial Staff to settle these problems, 9. Raise any critical issues to the editor, reviewers, and authors and follow up the process till the issue is settled as per the EQA policies of Hindawi, 10. In case of violation of any policy, prepare a report to the Head of the Section and follow up the issue till it is settled,
11. Report internal risks with recommendations on solving these risks, 12. Lead investigator in suspicious cases to ensure no ethical violations in the reported cases
(additional task),
13. Provide reports for improving internal and external functions compared to the market competitors (additional task - temporary.)
Hindawi, Cairo — In-House Screening Specialist
April 2012 – January 2013
1. Check the subject appropriateness of the manuscript to make sure that it falls within the scope of the journal,
2. Check the manuscript type to make sure that the manuscript is submitted to the journal with the right type,
3. Perform some searches to make sure that the manuscript has neither been published elsewhere nor is under review elsewhere,
4. Check submitted manuscripts to ensure that they have not been plagiarized from other manuscripts, whether published or unpublished,
5. Check the manuscript references to detect any potential citation manipulation, i.e. whether the purpose of them is to increase the number of citations to a given author’s work or to articles published in a particular journal, 6. Check authors’ history to make sure that no sanctions are preventing them from submitting their manuscripts to the journal,
7. Take the proper action with the checked manuscripts, whether by approving, rejecting, or transferring the manuscript,
8. Communicate all decisions to the editorial staff to take the proper action with the authors, editors, and reviewers,
9. Provide training for newcomers and revise the training material (additional task - temporary),
10. Test the beta system to make sure that no errors occur when the updates are uploaded (additional task - temporary).
Hindawi, Cairo — Editorial Assistant
March 2010 – April 2012
Egyptra for Import and Export, Cairo — Office Manager February 2006 – August 2009
EDUCATION
Arab Academy for Science Technology and Maritime Transport, Cairo — MBA in Crisis Management
February 2020 – February 2024
Grade: A
American University in Cairo, Cairo — Various Courses 2012 - 2013
Project Management Course
Grade: B+
Leadership Management Course
Grade: A
Cairo University, Cairo — Diploma in Translation
2006 - 2007
Grade: Excellent
Cairo University, Cairo — Bachelor of Arts (Faculty of Arts, English Department
2001 - 2005
Grade: Good
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