.
CONTACT
Desoto, Tx *****
***********@*****.***
SKILLS
● Computer literate
● Flexible and Adaptable
● Interpersonal Skills
● POS system knowledge
● Motivated team player
● Excellent people skills
● Problem-solving skills
● Excellent work ethic
● Positive and friendly
● Detailed-oriented
● File Maintenance
● Database Entry
● Information Security
A dedicated worker aiming to help achieve company goals and take on responsibility as quickly as possible. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
WORK HISTORY
May 2018 - November 2018
Human Resource Management Clerk DG Foods
● Oversee current employee productivity, ensuring the workplace runs efficiently
● Explain human resource policies, procedures, laws, and standards to new and existing employees.
● Increased efficiency by streamlining filing systems and organizing important documents.
● Collaborated with team members to complete tasks efficiently and meet deadlines.
● Enhanced office organization with regular maintenance of files, records, and supplies inventory.
● Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
● Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
● Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
● Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary. November 2016 - June 2017
Assistant Administrator InMotion Rehab
● Review therapists schedules and tracking reports.
● Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
● Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
● Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
● Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
● Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
● Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
● Consistently met tight deadlines under pressure, effectively prioritizing tasks to ensure the timely completion of critical projects.
● Collaborated with the IT department to troubleshoot technical issues, increasing overall system functionality and minimizing downtime.
● Performed routine clerical tasks by scanning, filing and copying documents.
● Maintained digital databases, physical files and area logs.
● Collected, validated, and distributed information to employees.
● Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
● Maintained personnel records and updated internal databases to support document management.
● Collected, arranged, and input information into the database system. July 2016 - November 2016
Office Manager Preferred Care Physical Therapy
● Streamlined office operations by implementing efficient filing systems and organizational strategies.
● Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
● Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
● Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
● Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships. June 2014 - May 2016
Sales Lead Manager American Eagle Outfitters
● Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
● Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
● Analyzed market trends and competitor activities to identify new business opportunities and areas for improvement.
● Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
● Optimized CRM systems to effectively track leads, monitor progress, and ensure timely follow-ups for maximum conversion rates.
● Implemented data-driven decision-making processes, utilizing analytics tools to measure performance metrics and drive continuous improvement.
● Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
● Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
● Produced reports per week to analyze performance against team goals.
● Effectively presented information to customers and responded to questions.
● Attended weekly meetings to discuss and optimize strategies.
● Handled customer relations issues, enabling quick resolution, and client satisfaction.
● Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
● Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
● Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
● Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
● Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
● Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into the best remedy.
● Implemented systems and procedures to increase sales. June 2013 - November 2013
Area Supervisor Ross Dress for Less
● Ensured cash pick-ups and bank deposits were conducted in compliance with company policy
● Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
● Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
● Collaborated with the HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
● Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
● Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
● Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
● Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
● Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
● Ensured compliance with industry regulations by staying up-to-date on changes in laws or guidelines relevant to area supervision responsibilities.
● Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
● Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
● Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
● Conducted routine inspections to check quality and compliance with established specifications.
● Planned sequence of operations and established schedule.
● Tracked hours and inventory usage, and prepared associated reports.
● Prepared, calibrated, and monitored production levels to achieve targets.
● Educated staff on strategies for handling difficult customers and challenging situations.
● Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
● Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
● Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
● Marked-down clearance items and relocated merchandise to proper store areas.
● Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
January 2012 - June 2013
Merchandising Specialist Old Navy
● Ensured employees understood the company's missions and values
● Supervised and directed all merchandise and shipment processing.
● Increased sales by implementing strategic merchandising plans and product displays.
● Enhanced store appearance through effective space utilization and creative visual displays.
● Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability.
● Conducted regular store audits to ensure adherence to company policies and maintain high standards of presentation.
● Improved customer satisfaction by ensuring products were always available, well-presented, and accurately priced.
● Streamlined in-store processes by implementing efficient merchandise receiving, processing, and replenishment systems.
● Assisted management in creating seasonal floor plans that catered to current trends while maintaining brand identity.
● Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
● Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
● Led a team of associates responsible for executing merchandising projects within tight deadlines while maintaining high quality standards throughout the process.
● Increased efficiency in stocking shelves by developing an organized system for merchandise handling during peak business hours.
● Achieved consistent store appearance through meticulous attention to detail while arranging product displays and maintaining visual standards.
● Arranged merchandise in alignment with store planogram.
● Changed displays to reflect new promotions.
● Inspected merchandise for quality and arranged proper display location on floor.
● Answered customer questions regarding store merchandise, department information, and pricing.
● Optimized store displays and appearance via strategic merchandising.
● Maintained product inventory and reordered items.
● Removed damaged, out-of-code, not-in-set and discontinued items from displays.
● Communicated merchandising needs to store manager.
● Updated pricing and signage to complete product displays and educate customers.
● Directed construction of product displays, following corporate planograms, promotions and seasonal trends.
● Maintained clean store by returning items to proper places.
● Completed seasonal windows, dressed mannequins, and arranged in-store displays to showcase available products.
● Improved sales process and tracking with implementation of new point of sale (POS) system.
● Monitored inventory levels and kept adequate stock in product displays on sales floor.
● Completed efficient store resets to prepare store for special promotions and seasonal updates.
● Verified products appeared at correct locations in proper quantities.
● Conducted regular store audits to verify compliance with company policies.
● Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
EDUCATION
High School Diploma General
North Pike, Summit, Ms
.