Customer Service Human Resources

DEBRA SZEFEL

**** *. ***** ***** ****.

Flagler Beach, Fl. 32136

904-***-**** **********@*****.***

CAREER OBJECTIVE

Hard-working professional with 45+ years of office experience and proven knowledge of office administration with strong customer service experience. I am aiming to leverage my skills to successfully fill your position.

EXPERIENCE

GK GRAND, ST. AUGUSTINE, FL

E-Commerce Associate, Sep 2016 - Present

Inspected outgoing work for compliance with customers' specifications.

Checked inventory records to determine the availability of requested merchandise.

Filed copies of orders received and posted orders on records.

Specified departments and units to prepare and ship orders to designated locations.

RED FROG MCTOAD'S, ST. AUGUSTINE, FL

Waitress / Trainer, Dec 2011 - Jul 2016

Contributed to employee development plans in support of job-specific skills development.

Monitored and evaluated training activities and program effectiveness.

Waited on customers and made sure everything was as they expected.

DOMINO'S PIZZA FRANCHISE OFFICE, ST. AUGUSTINE, FL

Human Resources Assistant, Jun 2012 - Jul 2016

Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. Recorded data for each employee, including addresses, weekly earnings, absences, number of sales

FLORIDA SPINE CARE & PAIN CENTER, ORANGE PARK, FL

Office Manager, Sep 2001 - Jul 2012

Ran day-to-day operations of 2 Doctors 1 PA and 3 Massage therapists' offices.

Delivered quality customer service to staff and patients.

Led meetings, keeping staff informed of changes or new requirements in policies and procedures.

Leveraged a multi-line phone system to answer and transfer calls to staff members.

Resolved issues with departments.

Cleaned and organized the office, maintaining orderliness and reducing contamination.

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