Mohinder Pratap Sokhi
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Motivated business professional bringing 22 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Contact
Address
6658 Inverness Street Vancouver, BC V5X4E9
********************@*****.***
Skills
Consulting
Business planning
Business Development
Staff Management
Operations management
Customer Relations
Negotiation
Financial Management
Budgeting
Project Management
Strategic planning
Staffing oversight
Employee scheduling
Staff training/development
Coaching and mentoring
Employee reviews
Recruitment
Effective leader
Relationship building
Inventory management
Budget development
Delegation
Work History
2001-12 - Current
Business Owner
Samarth Creation, Bharuch, Gujarat
• Consulted with customers to assess needs and propose optimal solutions.
• Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
• Prepared annual budgets with controls to prevent overages.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Worked with marketing teams to create print and online advertisements to bring in new customers.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Trained and motivated employees to perform daily business functions.
Education
1997-07 - 2001-06
Bachelors of Engineering (Civil): Civil Engineering
Shri Shivajividya Prasarak Sanstha College of Engg - Dhule, Maharashtra, India