Medical Telescribe
Resume:
Reniyah Hurdle
Winston-Salem, NC *****
***********@*****.***
Work Experience
Telescribe
ScribeAmerica
July 2023 to Present
Machine Operator
Multi-Pack Solutions - Piedmont, SC
July 2022 to May 2023
Cracker Barrel Server
Cracker Barrel - Kernersville, NC
April 2021 to July 2021
Waitress
Red Robin
November 2020 to March 2021
Bakery Associate
MIDTOWN CAFE & DESSERTERY - Winston-Salem, NC
December 2019 to November 2020
• took to-go orders
• package cakes
• wrapped cakes
• took cake orders
• scored cakes
• cut cakes
• make coffee
• answered phone
• make reservations
• cashier (money handler)
• organized large parties
• filled catering orders
• answered online to-go orders
Hostess
Texas Roadhouse - Winston-Salem, NC
June 2018 to November 2019
I managed call-ahead, notified customers when tables were ready, coordinated, assigned quote times in house and on the phone, quoted large parties, answered the phone, seated, food ran, cleaned tables updated:
• Answered all telephone calls
• Coordinated seating and organized reservations
• Greeted customers
• Accommodated large parties
• Took customer to-go orders
• Upheld a high standard of customer service
• Cleaned and prepared tables
• Monitored training of new employees
• trained new employees
• Dealt with customer complaints on the phone
• Dealt with customer complaints in person
Education
Associate in Science
Forsyth Technical Community College - Winston-Salem, NC August 2019 to June 2021
High school
Reagan High School - Winston-Salem, NC
August 2016 to June 2019
Skills
• Hostess (3 years)
• Busser (Less than 1 year)
• Food runner (3 years)
• Large Party Coordinator (3 years)
• Coordinator (3 years)
• Updater (3 years)
• Call Ahead (3 years)
• Bakery (Less than 1 year)
• Coffee Experience (Less than 1 year)
• Food Service (3 years)
• POS (3 years)
• Microsoft Office (5 years)
• Microsoft Word (5 years)
• Microsoft Powerpoint (5 years)
• Effective Communication skills (3 years)
• Customer Service Skills (3 years)
• Answering Phones (3 years)
• Schedule Appointments (2 years)
• Organizational Skills (3 years)
• Machining
• Barista Experience
• Food Preparation
• Catering
• Medical terminology
• EMR systems
• Epic
Certifications and Licenses
FOH Roadie of the Month
August 2018 to September 2018
I was rewarded for my hard-work and admirable customer service and work ethic. I also received a definite $0.50 raise on my host salary.
Driver's License
Cashier
Assessments
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical terminology — Proficient
September 2023
Understanding and using medical terminology
Full results: Proficient
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Basic computer skills — Proficient
June 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Typing — Proficient
September 2023
Transcribing text
Full results: Proficient
Work motivation — Proficient
June 2023
Level of motivation and discipline applied toward work Full results: Proficient
Food service: Customer situations — Proficient
June 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Data entry: Attention to detail — Proficient
May 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
June 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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