Customer Service Loss Prevention

- RABIH BOU HAMDAN -

Driver Loss Prevention Officer

* ***** ** **********

Bchemoun, Lebanon • +961-******** • **********@*******.***

Experienced Driver and Loss Prevention Officer with 5+ years of proven expertise in ensuring safe transportation and implementing effective security measures. Demonstrated ability to operate various vehicles, maintain clean driving records, and prioritize passenger safety. Skilled in conducting thorough security assessments, identifying vulnerabilities, and implementing preventive measures to mitigate risks.

PROFESSIONAL EXPERIENCE

Freelancer, Lebanon • Driver Taxi 2021 - Present

Safely and responsibly operate a vehicle to transport passengers to their desired destinations.

Adhere to traffic laws, regulations, and safe driving practices.

Provide excellent customer service, including assisting passengers with loading/unloading luggage and ensuring a comfortable ride.

Maintain cleanliness and proper maintenance of the vehicle. Al Nesser Laundry, Bchemoun - Lebanon • Supervisor 2015 - 2021

Oversee and manage laundry operations, ensuring timely and efficient processing of laundry items.

Supervise a team of laundry staff, providing guidance, training, and performance evaluations.

Ensure proper sorting, washing, drying, folding, and storage of laundry items.

Monitor inventory levels of laundry supplies and coordinate orders as needed. Advance Car, Khaldeh - Lebanon • Driver 2011 - 2015

Safely operate a vehicle to transport passengers or goods according to assigned routes and schedules.

Maintain a clean driving record and ensure compliance with traffic laws and regulations.

Perform pre-trip and post-trip inspections of the vehicle to ensure its safety and proper functioning.

Assist passengers with loading/unloading items and provide exceptional customer service. Lion Group, Qatar • Foreman 2007 - 2011

Supervise and coordinate construction projects, ensuring adherence to plans, specifications, and timelines.

Direct and oversee the work of construction workers, subcontractors, and other personnel on-site.

Assign tasks and responsibilities to workers, ensuring proper utilization of resources and efficient workflow.

Monitor construction progress and quality of work, identifying and resolving any issues or delays. Riad Abou Ibrahim Company, Bchemoun - Lebanon • Foreman 1998 - 2007

Ensure compliance with safety regulations and promote a safe working environment.

Review project plans and specifications, providing input and feedback to project managers and engineers.

Communicate and collaborate with project stakeholders, including contractors, suppliers, and clients.

Manage construction materials and equipment, ensuring proper inventory control and timely procurement.

Lebanese Army, Sein el Fil - Lebanon • Security Guard 1997 - 1998

Conduct regular patrols to monitor premises and deter unauthorized access or suspicious activities.

Enforce security policies and procedures to maintain a safe and secure environment.

Monitor surveillance systems, alarms, and access control systems.

Respond promptly to incidents, emergencies, or alarms, and take appropriate action.

Prepare detailed incident reports documenting any observed violations or incidents. EDUCATION

School Diploma • Bchemoun High School, Lebanon

1996

SKILLS

Teamwork

Leadership

Problem Solver

Time Management

Microsoft Word

Negotiator

Communicator

Good Analysis

Microsoft Excel

Microsoft PowerPoint

LANGUAGE

Arabic – Fluent

English - Proficient

French - Basic

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