Payment History Energy Management
Resume:
Adia Jennings
Emergency Medical Technician/ Phlebotomy Technician
Lithonia, GA 30058
**************@*****.***
Provide life support care or first-aid treatment to sick or injured patients. Transport patients safely in an ambulance. Transfer patients to the emergency department of a hospital or other healthcare facility. Report their observations and treatment to physicians, nurses, or other healthcare facility staff. Performing venipuncture and skin punctures efficiently and safely on patients. Appropriately verifying patient identification before any procedure. Assuring quality and adequacy of blood specimens. Preparing, processing, and maintaining necessary paperwork related to phlebotomy procedures. Upholding protocols and safety policies in phlebotomy procedure. Collaborating with medical staff to ensure optimal patient care and service.
Authorized to work in the US for any employer
Work Experience
EMT B
Ameripro EMS - Morrow, GA
March 2024 to Present
• respond to medical emergencies and non- emergencies.
• deliver patient care, support, and evaluation in a pre-hospital setting, like on scene and during transport to the hospital.
• Assessing the patient, determining the proper emergency care, and administering treatment.
• transporting patients safely between hospitals and care facilities as well as place of residency.
• Used proper PPE to transfer pts with infectious diseases and droplet illness.
• Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing and accuchecks, Vital signs. EMT-B
Tactical Medical Transport LLC - Stone Mountain, GA June 2023 to Present
• respond to medical emergencies and non- emergencies.
• deliver patient care, support, and evaluation in a pre-hospital setting, like on scene and during transport to the hospital.
• Assessing the patient, determining the proper emergency care, and administering treatment.
• transporting patients safely between hospitals and care facilities as well as place of residency.
• Used proper PPE to transfer pts with infectious diseases and droplet illness.
• Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing and accuchecks, Vital signs. EMT-B
Piedmont Healthcare - Atlanta, GA
January 2023 to Present
• Report to Registered Nurses abnormal vital signs and accu checks.
• Recording patient care by computerized charting.
• Written and oral documentation to include abnormal and normal assessment of health status of patients to Registered Nurses and Nurse Technicians.
• Performed bed baths complete and partial, showers and perineal care for female/male patients.
• Helped patients with drinking, feeding and meal preparations.
• Assisted patients with bedpan, and emptying male patient s urinals, and urinary drainage bags.
• In addition perform hygiene needs to patients such as brushing teeth and denture care, and back rubs.
• Helped patients with dressing and undressing.
• Helped position patients in bed using draw sheets and mechanical lifts.
• Maintained standard precautions to include infection control
• Performing venipuncture and skin punctures efficiently and safely on patients.
• Appropriately verifying patient identification before any procedure.
• Assuring quality and adequacy of blood specimens.
• Preparing, processing, and maintaining necessary paperwork related to phlebotomy procedures.
• Upholding protocols and safety policies in phlebotomy procedure.
• Collaborating with medical staff to ensure optimal patient care and service EMT B
Southeast Ambulance, Vital Link, Enhanced Medical Transport, CC&T, E-Z Medical transport, Allyant EMS, ECT EMS - Decatur, GA
August 2020 to July 2023
CONTRACTED WITH SEVERAL DIFFERNET EMS COMPANIES DUE TO PANDEMIC HEALTHCARE NEEDS!
• respond to medical emergencies and non- emergencies.
• deliver patient care, support, and evaluation in a pre-hospital setting, like on scene and during transport to the hospital.
• Assessing the patient, determining the proper emergency care, and administering treatment.
• transporting patients safely between hospitals and care facilities as well as place of residency.
• Used proper PPE to transfer pts with infectious diseases and droplet illness.
• Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing and accuchecks, Vital signs. EMT-B/Driver
LifeStar Response - Baltimore, MD
July 2019 to August 2021
respond to medical emergencies and non- emergencies, deliver patient care, support, and evaluation in a pre-hospital setting, like on scene and during transport to the hospital. This generally includes assessing the patient, determining the proper emergency care, and administering treatment. also help with transporting patients safely between hospitals and care facilities as well as place of residency.
Used proper Ppe to transfer pts with infectious diseases and droplet illness. Dialysis transports.
Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing and accuchecks,
Resolution Specialist Team Leader
IKEA (CALL CENTER) customer support center - Baltimore, MD May 2018 to April 2021
Worked closely with the team, motivating and coaching them. Managed KPI’s Quality of coworkers insuring that they deliver excellent levels of individual/team performance and customer satisfaction. Deescalation skills. Rescheduled deliveries, collected data and created cases for missing/damaged merchandise. Customer compensation. resolve all account issues and escalate all unresolved issues to management. Coordinate with external coworkers to resolve all issues and provide appropriate response to all customer complaints.
Cca/ nurse technician
Regency Hospital Company - East Point, GA
February 2017 to May 2018
• Report to Registered Nurses abnormal vital signs and accu checks.
• IV Placement
• Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing
• Recording patient care by computerized charting.
• Written and oral documentation to include abnormal and normal assessment of health status of patients to Registered Nurses and Nurse Technicians.
• Performed bed baths complete and partial, showers and perineal care for female/male patients.
• Helped patients with drinking, feeding and meal preparations.
• Assisted patients with bedpan, and emptying male patient s urinals, and urinary drainage bags.
• In addition perform hygiene needs to patients such as brushing teeth and denture care, and back rubs.
• Helped patients with dressing and undressing.
• Helped position patients in bed using draw sheets and mechanical lifts.
• Maintained standard precautions to include infection control Customer Service Representative (CALL CENTER)
Alorica /united health care staffing - Kennesaw, GA August 2017 to February 2018
• Set appointments
• Manage large amount of inbound and outbound calls
• Quoted health insurance benefits
• Research in network providers for members
• Maintain a high level of compassion and empathy
• Managed payments
• Followed HIPPA and confidentiality guideline
• Filed Appeals, Compliance and Grievances
• Claims, Billing and Explanation of benefits
• Updated coronation of benefits
• Schedule appointments
• Assigned PCP
Douglasville Nursing and Rehab Unit Secretary
Schedule X-rays, Lab
November 2016 to August 2017
• Report to Registered Nurses abnormal vital signs and accu checks.
• Recording patient care by computerized charting.
• Written and oral documentation to include abnormal and normal assessment of health status of patients to Registered Nurses and Nurse Technicians.
• Scheduled transportation and doctors appointments.
• Schedule X-rays, Lab draws and EKG.
• Microsoft clerical computerized data networks.
• Implemented new ideas for quality improvement of care.
• Recorded patients traffic.
• Answered phones
• Record physician orders clerically and written
• Patient chart audits
• Medical record audits
• Insured that Confidentiality procedures where being followed Unit Secretry/ Nurse Technician II
Emory University Hospital Midtown - Atlanta, GA
February 2014 to September 2016
• Report to Registered Nurses abnormal vital signs and accu checks.
• Recording patient care by computerized charting.
• Written and oral documentation to include abnormal and normal assessment of health status of patients to Registered Nurses and Nurse Technicians.
• Performed bed baths complete and partial, showers and perineal care for female/male patients.
• Helped patients with drinking, feeding and meal preparations.
• Assisted patients with bedpan, and emptying male patient s urinals, and urinary drainage bags.
• In addition perform hygiene needs to patients such as brushing teeth and denture care, and back rubs.
• Helped patients with dressing and undressing.
• Helped position patients in bed using draw sheets and mechanical lifts.
• Maintained standard precautions to include infection control Education
DIPLOMA/LICENSE in LICENSED PRACTICAL NURSING
Georgia Piedmont Technical College - Newton, GA
September 2023 to Present
CERTIFICATION/LICENSE in Phlebotomy
A BREATH OF FRESH AIR MEDICAL CAREERS - Decatur, GA February 2023 to February 2024
Certification/licensing in EMT B
CCBC - Baltimore, MD
February 2019 to July 2019
Diploma in Nursing
Covenant C.N.A School Atlanta - Atlanta, GA
June 2014 to July 2014
Diploma in Academics
Tri Cities High School East Point - East Point, GA August 2009 to May 2012
Skills
• Clerical, epic, mckesson, general med, med surg, neurology, cardiology, hospice, LTACH, icu ccu (5 years)
• EMT Experience
• Hospital Experience
• Medical Terminology
• Infection Control Training
• Critical Care Experience
• Medical Records
• Emergency medical Technician (1 year)
• EMR Systems
• Nursing
• Typing
• Customer service
• Documentation review
• Medical imaging
• Data collection
• Epic
• Typing
• HIPAA
• Driving
• Vital signs
• Nursing
• Clerical experience
• Medical terminology
• Medical records
• EMR systems
• Critical care experience
• Pediatrics
• Hospital experience
• Phlebotomy (2 years)
• Patient care
• Home health
• Blood sampling
• Patient service
• Specimen collection / processing
• ICU experience
• Cold calling
• CPR
• EMT experience
• Communication skills
• English
• Computer skills
• Care plans
• Venipuncture
• First aid
• Triage
• Upselling
• EKG
• Clinic
Certifications and Licenses
CNA
November 2013 to November 2020
Certified nursing assistant
EMT-B
July 2019 to July 2022
respond to medical emergencies and non- emergencies, deliver patient care, support, and evaluation in a pre-hospital setting, like on scene and during transport to the hospital. This generally includes assessing the patient, determining the proper emergency care, and administering treatment. also help with transporting patients safely between hospitals and care facilities as well as place of residency. Used proper Ppe to transfer pts with infectious diseases and droplet illness. SAFELY TRANSPORTED COVID PTS.
BLS Certification
CPR Certification
AED Certification
Certified Phlebotomy Technician
February 2024 to February 2026
Driver's License
September 2019 to November 2027
EMT License
July 2019 to March 2025
ASCP Certification
PBT (ASCP)
February 2023 to February 2027
ACLS Certification
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