Front Desk Customer Service
Resume:
Kimberly Mcnish
Receptionist
Decatur, AL *****
***********@*****.***
Willing to relocate to: Decatur, AL - Cullman, AL - Huntsville, AL Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
SHOTTENKIRK AUTOMOTIVE GROUP - Decatur, AL
February 2023 to January 2024
Answer multi phone transfer to correct department. Stock in cars and make decals for cars. Scan all Invoice for Service.
Check-In Clerk
CCI Health Services - Huntsville, AL
January 2023 to February 2023
Answering multiple phones. checking in patient to correct department. making sure all paper work up to date. scanning patient paperwork
Clerical 2
Estes Express Lines - Decatur, AL
March 2022 to November 2022
Answered phones. Schedule and made appointments for outbound delivery. Checked drivers in. Kept track of OSD. Scanned Delivery receipts and BOL.
Front Desk Dental Receptionist
Dr Strickland d - Huntsville, AL
April 2022 to October 2022
Taking copays. Booking appointments, pulling charts for weekly appointments. Receptionist
Champion of Decatur - Decatur, AL
September 2021 to December 2021
Receptionist answering and directing to the correct department. Fixing salesman folder. Printing window sticker for cars.
Receptionist
SERRA TOYOTA - Decatur, AL
January 2020 to September 2021
Answering phones, invoices, Mailing Fed Ex, Title work. Collections Specialist
Robert Auto sales
August 2018 to January 2020
Collections, receptionist
Collections Representative
Corporate Billing - Decatur, AL
January 2017 to April 2017
Call for payments on invoices for trucking companies, incoming calls excepting payments by phone, word excel, quick books,
Caregiver/Personal Assistant
Self Opportunity
October 2014 to December 2015
Receptionist/Office Assistant
Southenrn Hospitality - Moulton, AL
July 2014 to December 2015
Home health care office answering multiple phone lines, background checks, e-verify, putting together patient folder also employees folder. Checking all timesheets. Doing orientations for new employes, Cosmetologist/Receptionist
Sunbridge Care and Rehabilitation - Decatur, AL
June 2003 to January 2014
Fixed patients hair, schedule own appointments. Weekly invoices, ordered supplies Education
Diplomia
Decatur High School
Cosmetolgy
Calhoun Community College
Skills
• Multi-Line Phone System (10+ years)
• Microsoft. Multiple phone line, scheduling, back ground checks (7 years)
• Collections on trcuking invoices, working with youth, have many years of working customer service
(6 years)
• Scheduling (10+ years)
• Filing (10+ years)
• Data Entry (2 years)
• Billing (1 year)
• Receptionist (10+ years)
• Customer Service Skills (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Multi-line Phone Systems (10+ years)
• Home Care (5 years)
• Personal Assistant Experience (6 years)
• Office Management (1 year)
• Event Planning (4 years)
• Clerical Experience (10+ years)
• Customer service
• Customer service
• Experience with children
• Data entry
• Organizational skills
• Computer skills
• Communication skills
• Front desk
• HIPAA
• Clerical experience
• Office management
• Leadership
• Personal assistant experience
• Schedule management
• QuickBooks
• Sales
• Supervising experience
• Filing
• Customer support
• Phone etiquette
• Computer literacy
• Medical office experience
• Basic math
• Typing
• Medical terminology
• Medical administrative support
• Office experience
• Administrative experience
• Retail sales
• Bookkeeping
• Windows
Certifications and Licenses
Driver's License
Driver's License
Assessments
Medical receptionist skills — Completed
June 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Attention to detail — Completed
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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