Home Health Customer Service
Resume:
Synetra L. Evans
Starkville, MS **759
662-***-**** *********@*****.***
Objectives
To obtain full-time employment within a respectable, reputable company with the opportunity for advancement.
Work History
2020- Current Mississippi State University Starkville, MS
Housing & Residence Life Custodian Department
Disinfecting the dorms for Covid-19.
Floor Tech:
Clean, wax and buff floors.
Moved furniture, equipment, supplies, and other materials requested.
Vacuum and shampoo carpets.
Perform related duties as assigned.
2022 - Current Mississippi State University College of Veterinary Medicine
Custodian II
Sweep, dust, mop and scrub floors.
Clean windows, mirrors, walls, doors and other building surfaces.
Clean floors.
Collect trash and empty trash collection containers.
Vacuum carpet.
Perform related duties assigned.
2015- 2020 Kindred Home Health Starkville, MS
Assisted client needs and perform the day-to0day activities of care giving based on approved task.
Provided care based on the company policies and tasks outlined in the patient’s individualized care plan.
2013- 2015 Carrington Nursing Home Starkville, MS
Assisted the professional nursing staff by performing duties in caring for residents at facility.
Work under supervision of professional nurses: transport, bathe: and dress residents: comb hair, clean teeth, and care for nails: provide bedpans and urinals: make beds and feed residents: execute residents assessment and care plans: provide for safety comfort, and well being
2008– 2013 SITEL Starkville, MS
Problem-solve and connect with customers by phone via inbound calls: no sales.
Strive to meet and exceed metrics while providing excellent customer service.
Drive customer satisfaction through voice, chat and/or email communication
Multitasked and navigated through multiple digital systems.
2000-2008 SRC Starkville, MS Direct Care Staff
Provided care to Mentally Challenged Clients.
Provides supervision and direct care services and training to individuals, including training in skills development.
Conduct, document, and assist with programs and activities for everyone, as specified by the
Individualized Support Plans
Provide personal care and assistance to individuals.
Document as required, i.e., data pertaining to individuals’ care, clothing inventories, self-help programs, accident reports, behavior reports, etc
Perform required housekeeping duties and related tasks in an acceptable manner.
Perform other duties, as assigned by supervisor.
Education
1992-1999 B.L. Moor High School Crawford, MS
High School Diploma
Certifications & Licenses
CNA Certificate 11/2012; CNA License 5/2019; CPR Certificate
References available upon request
References
Angel Baddley 662-***-****
Kindred at Home Manager
*********@*******.***
Lenora Hogan 662-***-****
CTE Director
Millsap Career and Technical Center
******@************.***
Timothy Bush 662-***-****
Office 662-***-****
Senior Custodian Supervisor
Mississippi State University
Housing & Residence Life
*****@*******.***
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