Customer Service Fuel Station

LYNN E. HATCHER

*** *. ******* ************, ******** 62234 618-***-****

618-***-**** (CELL)

QUALIFICATIONS

ADMINISTRATIVE with over Thirty-six years experience in the customer service industry, office operations,

computer skills in Microsoft Word and Excel, my strengths are in completing tasks on time and in an efficient manner as well as effectively communicating with and working with all members of the team and management.

Face to face and phone communications with the clients on a daily basis was at the heart of the services provided.

BUSINESS EXPERIENCE

Clerk

WalMart Neighborhood Market Fuel Station

Customer service daily in providing full coverage of all aspects of a fuel station, assisting customers

in fuel and auto item purchases as well as grocery and snack items, stocking and cleaning the station, using

Computers, cash registers and other equipment as necessary.

August 2021 to present

Driver

ATS/SWIC

Driving a small bus in St. Clair County taking persons with disabilities

And elders to needed appointments, stores, church, or dialysis

Aug 2019 to August 2021

.

Driver

PROFESSIONAL TRANSPORTATION INC. (PTI)

Oct 2018 – July 2019

Driving railroad crews to assignments in Missouri, Illinois and Indiana

WALMART NEIGHBORHOOD MARKET AND FUEL STATION May 2017 –

June 2018

Cashier and Fuel Associate

Emphasis on customer service, extending help where needed to provide excellent customer service to meet

all customer needs to insure their continuing patronage of our store and fuel station. Following all regulations

to provide a safe and friendly, clean and courteous environment. Cashier duties, stocking, cleaning and providing

excellent customer service.

PROCESSORS INDUSTRIAL COMMUNITY CREDIT UNION March 2016 - July 2017

Teller/Loans

Operated as a teller and in training in all aspects of the lending department. High concentration on member service.

CERROBRASS CREDIT UNION – Sauget IL 1983- Feb. 2016

Office Manager

All operations of a small credit union, including all clerical duties, member service, lending, compliance issues, taxes and report preparation, bookkeeping, use of office equipment and computer programs.

SCHNUCKS MARKET 2007- 2017

Checker

Customer Service and efficiently processing customers orders and requests in the speediest possible way.

SS PETER AND PAUL - PSR

Collinsville IL 2009 - 2017

Secretary

Phone calls, attendance, responding to teacher requests and students as needed.

EDUCATION

Saint Theresa Academy Graduate

Belleville Area College – Computer Classes

SKILLS

Small Bus Driver, Van Driver, Customer Service. Problem resolution. Office equipment and computer use. Phone skills.

REFERENCES

John Nichols, Fire Fighter, O’Fallon IL 618-***-****

Eileen Wein, Legal Secretary, Collinsville, IL 618-***-****

Robin Brider, Receptionist, ACT 618-***-****

Contact this candidate