Social Media Management Experience
Resume:
Paula
Montana
Euless, Tx **040
*****.*.*******@*****.***
Objective:
Dedicated and passionate individual, seeking for a new opportunity with the desire to offering exceptional, healthy, and long-term relations with guests; creating and maintaining good morale with the team; bringing a decade of responsible restaurant management experience. Taverna Legacy West
Plano, TX- April 2022 to Present
• Open/close restaurant
• In charged of FOH schedules
• Inventory
• End of the month paperwork
• Payroll
• Wine and liquor orders
• Floor planning
• Hiring new people to our team
• Responding emails
• Checking tables during their dine in experience
• Cash handling
• Building relationship with guest
• Open table knowledge
• Check labor from BOH and FOH
• Make cuts accordingly to business
• Send reports every night to corporate
• Processing and uploading invoices
• Uploading schedules to paycor
• Knowledgeable with squirrel POS system
Lambeau’s America Kitchen & Tabs
Flower Mound, TX--- August 2021 – April 2022
• Host Manager
• In charge of host and servers schedules
• Floor plan planning
• Run the floor
• Handle complains
• Touching tables
• Making cuts accordingly to business
• Managers Opening and closing duties
• Entering numbers for the day
• Send reports to owner
• Handle liquor, wine, and beer orders
• Build relationships with guest
• In charge of cash draw handling
• Coming up with Lunch and Dinner specials
• Charged of posting on social media
• Closing and opening restaurant
Sidecar Bar Manager, Ferrari’s Italian Villa
Grapevine, TX--- September 2011- To August 2021
• Manager of Casual side of a Fine dining restaurant
• Assist with all front of the house inventory of liquor, beer, and wine to maintain proper PAR levels and order supplies
• Dealing with liquor and wine representatives
• Drink Menu planning
• Recruiting, training and motivating staff
• Enforcing health and safety rules
• Keeping liquor cost under 28%
• Incentivize staff to hit target monthly goals
• Handled guest complains and concerns to establish and maintain supportive relations with guest
• In charge of cash draw handling
Lamberti’s Ristorante & Wine Bar Head Server/Togo/bartender/Delivery Las Colinas, TX – October 2018 – To August 2021
• Server captain in charge of new servers training
• Develop strong relationships with guests by demonstrating willingness to ensure an exceptional dining experience
• Share knowledge of food and wine menu based on guest taste and interests
• In charge of banquets over 25 guests over more with a la carte or set menu
• Creating and welcoming positive environment for guests Manager of Dental Hygiene Personnel/ Receptionist
Las Colinas, TX – March 2019- To April 2020
• Opening and Closing office
• Check in patients
• Answering phones
• Call insurance companies to check patient status and coverage
• Make payment plans and presenting them to patient
• Shift meetings with Hygiene Personnel to plan the day
• Inventory for materials
• Sales Representative
• Solving technical problems in a timely manner without affecting patients time with us
MAS Receptionist/ Marketing Representative
Richardson, TX --- February 2015- December 2016
• Opening phones lines first thing in the morning
• More than 12 lines available
• Multitask
• Welcome Clients
• Opening and sending Packages
• Deliver mail to the right lawyer
• Responding to emails
• Managing social media for advertisement
• Make appointments for possible potential clients
• Direct clients to the room for Deposition /Litigation/ appeals
• Translating from English to Spanish for only Spanish speaker Clients Receptionist/ Supervisor Molly Maids
Bedford, TX- April 2014 – To December 2015
• Responsible for making the routes for the maids
• Shift meeting every morning to make it a successful day
• Answering phones
• Planning the next day for new routes
• Traveled to clients houses to supervise on maid’s work
• Cleaned houses when it was needed it
• Sale representative
• Check in for cars
• Close the office
Head Waitress/ Bartender, Cheddar’s Casual Cafe
Las Colinas, TX — May 2009-September 2011
• First Job after high school
• Started as a server and was promoted to bartender
• Training newcomers
• Closing Restaurant
• Assign side work and closing side work
• Welcome costumers
• Entertain costumers and walk them through the menu
• To go orders through the phone while serving the bar costumers
• Deliver right and hot food to costumer
• Responsible for a draw over $500
• Make cocktails batches for the next day
• Inventory
• Closing server/bartender
EDUCATION:
Irving High School- 2005-2009
● Graduated with honors and advanced placement classes. Northlake College (2009- To Present)
• Associates Degree in Fine Arts
• Working on bachelor’s degree
References :Available upon request
Skills summary:
• Eleven years of experience in the restaurant business.
• Excellent communication skills.
• Management experience.
• Bilingual
• Enthusiast, self-motivated and team player.
• Food Handler and TABC certified
• Word, PowerPoint, Excel, Outlook, Publisher, Posi, waiter pad, Aloha
• Fluent in English and Spanish
• Multitasker
• Team Player
• Time management
• Strong Costumer relations
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