Team Lead Customer Service
Resume:
STCKING * TEAM LEAD
ABEL
ORTEGA
CONTACT INFORMATION
********@*****.***
Dec 8, 2004
american
SKILLS
LANGUAGES
spanish Native
english Native
OBJECTIVE
Experienced and detail-oriented stocking team lead with a proven track record of optimizing inventory management and coordinating efficient stocking operations. Skilled in team leadership, organization, and problem-solving. Results-driven GM Team Lead with over five years of experience managing and motivating teams to achieve sales and customer service goals. Proven track record of improving operational efficiency and driving revenue growth. Experienced electronic team lead with a proven track record of successfully managing and motivating teams to deliver high-quality projects on time and within budget. Strong technical skills and leadership abilities. Experienced stocking associate with a proven track record of efficiently managing inventory and maintaining organized displays. Skilled in receiving shipments, restocking shelves, and providing excellent customer service in a fast-paced environment.
EXPERIENCE
TEAM LEAD
walmart. san tan valley az Jan 2021 - Mar 2024
SALES FLOOR TEAM LEAD
walmart. san tan valley Jul 2023 - Mar 2024
STOCKING ASSOCIATE
walmart. san tan valley Jan 2021 - Jun 2023
EDUCATION
CDL CLASS A NO RESTRICTIONS
swtdt. pheonix az Mar 2024 - Mar 2024
HIGH SCHOOL DIPLOMA
san tan foothills high school . san tan valley Nov 2022 - May 2023 CERTIFICATIONS & COURSES
CDL Class A (no restirctions)
REFERENCES
Walmart assistant store manager
benjermin spencer
1. Team building
2. Communication
3. Problem solving
4. Decision making
5. Leadership
6. Time management
7. Conflict resolution
8. Coaching
9. Adaptability
10. Delegation.
Resolved conflicts and promoted a positive team culture through effective communication.
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Led a team of 5 stockers in maintaining inventory levels and organizing merchandise.
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· Trained new team members on stocking procedures and safety protocols. Developed efficient stocking schedules to meet tight deadlines and improve productivity.
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Oversaw inventory replenishment and communicated with vendors to ensure timely deliveries.
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Led a team of 10 associates in creating visually appealing merchandise displays.
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Implemented inventory control procedures to ensure accuracy and minimize shrinkage.
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Collaborated with buyers to analyze sales data and make informed purchasing decisions.
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Trained new team members on product knowledge and customer service best practices.
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Led team of 10 sales associates, achieving 20% increase in monthly sales revenue.
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Trained new hires on product knowledge and superior customer service techniques.
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Implemented weekly sales performance evaluations to motivate team and drive results.
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Demonstrated strong leadership skills in resolving customer escalations and improving team morale.
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Proficient in organizing and replenishing inventory in a fast-paced retail environment.
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Skilled in accurately labeling and shelving merchandise to optimize store presentation.
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Experience in collaborating with team members to efficiently meet stocking goals.
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Knowledgeable in following safety protocols and maintaining a clean work environment.
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Contact this candidate