Medical Records Customer Service
Resume:
SUMMARY
*************@*****.***
Luisa Rodriguez
Philadelphia,pa 19136
Detail-oriented professional with over four years of experience and proven knowledge of review/
update patient charts, customer sei
ice, preparing medical records, making patient appointments,
and translating for Spanish speaking patients.
EDUCATION
June 2012 Diploma — Medical Billing and Coding - Kaplan Institute, Philadelphia, PA
June 2008 Diploma — Esperanza Charter School, Philadelphia, PA
WORK EXPERIENCE
08/15 - 04/21 Medical Records and Translator
Philadelphia, PA
Operated office equipment such as voicemail messaging system
and other software applications to prepare reports, letters and
medical records
Prepared doctors’ charts of upcoming patients
Received and routed messages or documents such as laboratory
results to appropriate staff
Entered new patient demographics while scheduling appointments
Transmitted correspondence or medical records by mail or fax to
other facilities to update patient files
Reviewed records for completeness, accuracy, and compliance
regulations
Translated for Spanish speaking patients
06/10 - 07/15 Cashier and Customer Service Representative
Philadelphia, PA
Scanned groceries and ensured proper price scanning
Balanced daily cash register receipts and provided quality
customer service
Answered customers’ questions and provided information on
procedures
Counted money in cash drawers at the beginning of shifts to
accuracy
Contact this candidate