Customer Service Accounts Payable

Betsy Coach

**** ****** ***** *******, ** *****

469-***-**** *****@****************.***

I Can and want to work in any position and industry because I am an efficient, proactive, organized a detailed oriented individual with a can-do attitude for you to prioritize, multi-task. Passionate to provide support to all employees while maintaining great personal relationships with the employees, clients, and customers with a positive attitude. Do my part to manage day-to-day operations to organize, coordinate office and procedures and maintain a pleasant, positive work environment with the company, employees, clients, customer service. SKILLS, QUALIFICATIONS

Operations Management Payroll, Accounts Payable & Receivable Spreadsheet & Database Creation AIA Billing, Job Cost set up and reports. QuickBooks, Outlook, PowerPoint General Accounting, Invoices, Lien Releases Google Drive, Microsoft Office Reports & Document Preparation Word, Excel, PDF Front Office, Phone Calls

Run Errands, Office Conditions Customer Service, Client & Employee Relations Administrator, Executive Assistance Self-Motivated, Independent Accounting all Software Systems Office Budgeting

Teambuilding and Public Relations Maintain Office Supplies, Stocking Efficient, Problem Solver Maintain Company Policies Organize Office, Plan Schedules Record Management

Travel and Office Meetings Business Operations

Management, Executive Support

WORK EXPERIENCE

Owner/Operating Manager

Coach Contractors, LLC - Rowlett, Texas

May 2013 to December 2023

Responsible for all clients and customer relationships, leadership, direction, budgeting, and sales. Daily activities, accounting, project management, public relations. Officiate and organize all office procedures and tasks efficiently. Manage contracts and negotiations.

• Day to day operations and functionality - payroll, accounts payable, accounts receivable, monthly AIA billings, project management assistant, employee files

• Set up new projects in system, job list, job budgets.

• Maintain daily reports and budgets, job cost reports.

• Accounting procedures and Workers Compensation Audit

• Execute all contracts and documents, Lien releases.

• General Office Work – all necessary work items as needed, office supplies, business cards, computers, phones, and equipment.

• Manage relationships with employees, clients, customers, and suppliers.

• Bid Proposal submissions.

Office Manager/Executive Assistant/Admin Assistant K&L Precision Plastics, Inc. – Richardson, Texas

January 2019 – November 2021

Maintained office organization, mailing, shipping, errands, supplies, equipment, customer service, accounting functions and office maintenance. Efficient, organized and a multi-tasker and help others for whatever was needed.

• Organization and development procedures for office and Answer Phone Calls

• Accounts payable, Accounts receivable and Payroll all Accounting procedures.

• Downloaded bid request and entered all job bids on online system.

• General office needs and facility management and bank deposits.

• IT support and coordination for all office equipment.

• Customer service for all clients and suppliers,

• Enrollment for all employees for medical coverage.

• Assist all employees and owners as needed.

• Maintained office conditions necessary needs and repairs.

• Responsible for all phone calls, printer needs and maintenance.

• Managed relationships with employees and customers as needed. Office Manager/Executive Assistant/Admin Assistant Lasco Acoustics & Drywall, Inc. – Dallas, Texas

September 2001 – August 2013

Maintained all office organization, mailing, shipping, errands, supplies, equipment, customer service, employee relations, accounting functions, office maintenance, meetings, and celebrations. Answered Phone Calls, Office Payroll. Golf Tournament Invites and Golf Course Assistance for golf tournaments. Administrative while office managing. Efficient, well organized and a multi-tasker and help others.

• Manage relationships with employees, clients, customers, suppliers and provide invitations for our Golf Corse Tournament etc., serve and assistant all that attend.

• Developed organizational procedures for office and field personnel.

• Oversee and assist accounts payable, accounts receivable and crew payroll.

• Enter all new job projects & budgets, change orders, modifications and insurance certificates.

• Execute contracts for subcontractors, obtain documentation, lien waivers.

• General office needs and facility management and bank deposits and accounting procedures.

• IT support and coordination for all office equipment.

• Customer service, provide support for clients, visitors, and customers, answer phone calls.

• Enrollment for all medical and dental coverage.

• Assist all administrative, executives, managers, estimators, and project managers.

• Maintain job list, Exempt documents, Job Cost, Change Orders, Job Budgets, Job Set-ups. Lien Waivers.

• Maintain office conditions - arrange necessary needs and repairs and stocking.

• Responsible for all security, phone, printer needs and maintenance. Secretary/Admin Assistant/Office Manager

Baker Triangle Plastering, Inc. – Mesquite, Texas and Austin, Texas September 1989 – September 2001

Set up this office when started and maintained office organization and appearance, purchased all equipment and supplies. Answer Phone Calls, Maintained workflow within the office. Executive Assistant and

Responsible for all administrative hiring, unemployment claims, workers compensation claims, medical insurance and other company benefits and functions.

• Support and assisted all employees, project managers and foreman in the field.

• Maintained Payroll, Accounts Payable, Accounts Receivable, Monthly Billing

• Responsible for Mailing, Shipping, Errands, Supplies, and all clerical functions

• Insurance certificates and bonds

• Execute contracts, change orders, lien waivers, budgets, change orders in system.

• Organize and schedule meetings and appointments.

• Maintained employee and customer relationships with general contractors and suppliers, Answered Phone Calls

• Maintain office conditions - arrange necessary needs and repairs.

• Responsible for all security, phone, printer needs and maintenance.

• General office requirements – errands, supplies, bills, equipment, mailing, shipping REFERENCES: Jeff Thomas/ Lasco Acoustics & Drywall 972-***-**** Jerry Smith/ Baker Triangle Drywall 512-***-****

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