Insurance Agent Team Lead
Resume:
Daniel LaForge
Business manager
Billings, MT ***01
***************@*****.***
Personal email *********@*****.***
Authorized to work in the US for any employer
Work Experience
Aflac Insurance Agent
Aflac rocky mountain region - Billings, MT
April 2023 to Present
Inventory specialist
Cabela's/Bass Pro Shops - Billings, MT
March 2023 to June 2023
Agency Producer
Charles Miller Farmers insurance - Billings, MT
September 2022 to April 2023
Promote the insurance agency to customers who need insurance Network with potential customers
Educate customers on each type of insurance coverage Maintain all insurance documents in a confidential manner Licensed Insurance Agent
State farm - Billings, MT
October 2021 to September 2022
Promote the insurance agency to customers who need insurance Network with potential customers
Educate customers on each type of insurance coverage Maintain all insurance documents in a confidential manner Team Lead
Island Mountain Development Group - Billings, MT
July 2019 to January 2021
Supervisor of a team of loan processing agents. Oversight of proper loan verification. Responsible for timekeeping and maintaining proper labor levels through out the day, week, and month. Financial services through online loans.
Mentoring of employees
Management of call agents
Typing of daily recaps to supervisors
• Assisted customers in person
• Explained products and benefits
Team Leader/Supervisor
Harbor Freight Tools USA, Inc. - Billings, MT
May 2019 to June 2020
Team lead for night merchandise stockers.
Oversight for cashiers
Manager overrides
Sales management of all departments
Cashier as needed
Closing cash audits
store opening and closing; cash handling; and reconciliations and deposits Keep records of monthly sales quotas, production quotas, budget goals and surplus goals Follow annual income and expense budget and goals
Store manager
Crow hop restaurant - Crow Agency, MT
March 2017 to October 2017
Opened a restaurant from the ground up for the Crow tribe in a travel plaza that was purchased by them. Overseen the remodel of an old KFC facility to upgrades restaurant style kitchen. Set up vendors for food and beverages.
Hired and trained all employees
Created menu from the ground up to reflect local flavors. store opening and closing; cash handling; and reconciliations and deposits Keep records of monthly sales quotas, production quotas, budget goals and surplus goals Follow annual income and expense budget and goals
Store Manager
Rent-A-Center - Albuquerque, NM
January 2007 to August 2012
• recruiting, training, supervising and appraising staff.
• managing budgets.
• maintaining statistical and financial records.
• dealing with customer queries and complaints.
• overseeing pricing and stock control.
• maximising profitability and setting/meeting sales targets, including motivating staff to do so.
• store opening and closing; cash handling; and reconciliations and deposits Keep records of monthly sales quotas, production quotas, budget goals and surplus goals Follow annual income and expense budget and goals
Education
Associate in Business administration
Little Big Horn College - Crow Agency, MT
August 2001 to May 2003
Associate in Business administration
Montana State University-Billings - Billings, MT
Skills
• Cash Handling
• Management
• Microsoft Office
• Organizational Skills
• Retail Sales
• Supervising Experience
• Team Management
• Budgeting
• Logistics
• Customer Service
• Leadership
• Payroll
• Financial Services
• Financial Report Writing
• Strategic Planning
• Communication skills
• Outside sales
• Sales
• Insurance Sales
• Restaurant Management
• Sales Management
• Account Management
• Pricing
• Business Development
• Cold Calling
• Presentation Skills
• Relationship Management
Certifications and Licenses
Property & Casualty License
Insurance Producer License
Life Insurance License
Surety
Present
Assessments
Sales skills — Proficient
September 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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