Medical Assistant Patient Care

Rosemary Cooper-McKee

*************@*****.*** 859-***-**** Lexington, KY

SUMMARY Seasoned Certified Medical Assistant with 23 years of experience, adept in patient care coordination, clinical tasks, and administrative duties. Proficient in performing diagnostic tests, administering treatments, and ensuring patient safety across various healthcare settings. Seeking to leverage extensive background and compassionate care approach in a Certified Medical Assistant role.

WORK EXPERIENCE Nephrology clinic-Renal Care 360 Flanklin, TN Certified Medical Assistant/Patient Care Coordinator Jan 2023 - Mar 2024

• Assisted healthcare professionals by preparing for patient examinations, recording vital signs, and maintaining accurate medical records.

• Managed appointment scheduling, fielded telephone inquiries, and maintained filing systems to ensure efficient clinic operations.

• Supported patient care by obtaining insurance authorizations, facilitating access to financial assistance programs, and accurately documenting consultations and treatment plans.

Fresenius kidney care Lexington, KY

Certified Dialysis Technician Apr 2015 - Oct 2022

• Conducted comprehensive patient assessments before, during, and after dialysis, communicating critical changes to medical staff.

• Administered dialysis treatments adhering to physician directives and nursing evaluations, ensuring patient safety and treatment efficacy.

• Delivered patient education and support to facilitate understanding and compliance with individualized dialysis treatment plans.

• Managed accurate documentation of treatment protocols, monitored patient reactions, and adjusted machine settings to optimize therapeutic outcomes. Bjm Staffing Lexington, KY

Certified Medical Assistant Jan 2001 - Sep 2014

• Assisted with patient care by conducting vital sign measurements, preparing examination rooms, and maintaining accurate medical records.

• Administered treatments, including injections, immunizations, and wound care, following physician directives.

• Performed routine laboratory tests and diagnostic procedures, such as EKGs and hearing screenings, adhering to established protocols.

• Managed administrative tasks, including scheduling appointments, processing payments, and maintaining inventory of medical supplies.

• Delivered patient education on medications and procedures, ensuring clear understanding and adherence to treatment plans.

The pain treatment center Lexington, KY

Certified Medical Assistant Jan 2011 - Mar 2015

• Conducted comprehensive support during patient exams, including recording vital signs, preparing examination environments, and managing electronic medical records.

• Facilitated patient care by administering treatments, such as injections and wound dressings, and executing diagnostic tests, including EKGs and hearing assessments.

• Streamlined clinic operations through proficient handling of administrative tasks, including appointment scheduling, patient communication, and document management.

• Enhanced patient understanding and compliance with health regimens by providing education on preventive practices and medication protocols. EDUCATION Bluegrass Community Technical College

Associate's Degree, Medical Assistant Program with certified in Administration Assistant and Billing & Coding

Lexington,Kentucky

May 2009

Fresenius kidney care training program

Certified Dialysis Technician in Dialysis Technology Lexington, KY

Apr 2016

The Medical Institute of KY

Certification in EKG tech in EKG program

Lexington, KY

Jan 2011

Spencerian College-Lexington

Certification of Completion Intravenous Training in Training Certification in Intravenous technique

Lexington, KY

Nov 2009

Bluegrass Community and Technical College

Associate of Science in Medical Assistant Program

Lexington, Kentucky

May 2009

CERTIFICATIONS Certified Phlebotomist, University of Kentucky Hospital Training Center

1998

Certified EKG Technician, Kentucky Medical

Institute/Vocational School

2012

Certified Dialysis Technician, Kentucky Board of Nusing 2015 Certified Nursing Assistant, Kentucky Board of Nursing 1998 Certified Medical Assistant, AAMA 2009

SKILLS Certified Nursing Assistant • Certified Medical Assistant • Certified Phlebotomy Tech

• CPR Certified • Certified EKG Tech • Certified Dialysis Technician • Administration Assistant • Billing & Coding Certified • Medical Records • In/outbound phone calls • prior-authorization • Educate • Educated the patients about their diagnosis. • OSHA Trained • HIPPA Trained • CPR certified • Clinical skills • EKG monitoring • medical terminology • teamwork • communication • patient care • time management • phlebotomy

• empathy • record keeping

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