Customer Service Administrative Assistant
Resume:
EMPLOYMENT HISTORY
DEC ****
Customer service representative, PACT MSO, Hamden
Managed customer inquiries with enthusiasm and detail-focused approach Resolved complex issues, improving customer satisfaction by 20% Exhibited strong communication and problem-solving skills Influenced positive customer experiences, bolstering company reputation JAN 2016 - JUL 2021
Patient Scheduler, YALE NEW HAVEN HOSPITAL, New Haven,CT Implemented innovative scheduling strategies
Enhanced patient satisfaction by 30%
Demonstrated strong problem-solving skills
Significantly improved hospital workflow
JUL 2015 - JAN 2019
Administrative assistant, OMNI HOTEL AND RESORT, New Haven,CT Utilized MS Office Suite to maintain records and manage communication Applied problem-solving skills to resolve administrative issues Leveraged detail-focused approach to ensure accuracy in all tasks Demonstrated supportive attitude in assisting colleagues and guests SKILLS
Problem-solving Time management
Customer Satisfaction Detail-oriented
EDUCATION
AUG 2015 - MAY 2017
Associates Business Administration, Gateway Community College, New Haven, CT LANGUAGES
English American Sign Language
596 ridegewood rd, Middletown, 06457
***********@*****.***
CHYNA GREEN
CUSTOMER SERVICE
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