Administrative Assistant Talent Management

Brittany Vanzant-Jebboe

*********@*****.*** 216-***-**** Cleveland, OH

https://www.linkedin.com/in/brittany-jebboe-mpa-a62645a2/ WORK EXPERIENCE

Cardinal Health - Remote

Prior Auth Analyst Nov 2020 - Present

• Analyze and resolve technical issues, employing sound judgment within established guidelines.

• Follow detailed instructions for new project initiatives to ensure accuracy and efficacy.

• Maintain effective communication and collaboration with business stakeholders to support project outcomes. Learning Ambassador Oct 2019 - Varies

• Facilitated onboarding and talent management processes, providing coaching support to organizational leaders.

• Delivered remote training for electrical equipment and technical upgrades to over 150 employees, ensuring effective knowledge transfer and skill development.

• Created training materials for Benchmarking and Fishbone Analysis, contributing to the alignment of HR strategies with key performance indicators and financial objectives. Billing & Coding Escalations Coordinator Feb 2018 - Nov 2020

• Effectively resolved escalated billing and coding issues by serving as the primary liaison between internal and external parties, ensuring respectful and positive engagement.

• Analyzed trends in billing and coding errors and denials, and successfully implemented corrective measures that led to an 8% reduction in man hours.

• Developed and monitored team objectives in collaboration with stakeholders and clients, ensuring clear documentation and alignment with business goals.

Envision Rx Plus Twinsburg, OH

Benefits Analyst Oct 2015 - Feb 2018

• Administered comprehensive health insurance and wellness programs, ensuring the alignment of employee benefits with organizational goals and fiscal responsibility.

• Performed detailed cost-benefit and utilization analyses, benchmarking against industry standards to maintain competitive and cost-effective benefits offerings.

• Coordinated with interdisciplinary teams to enhance Medicare Part A-D programs and implement system improvements, achieving project objectives efficiently. Imperial Solon Ohio

HR Assistant / CSR Coordinator Nov 2013 - Oct 2015

• Assisted in the implementation of agile methodologies, enhancing team efficiency and responsiveness during the company's expansion of products and services.

• Coordinated scheduling and planning activities, utilizing Microsoft Project, Word, and PowerPoint to streamline operational processes.

• Contributed to various stages of product development, from documentation and design to testing and supplier coordination, ensuring comprehensive service support. Cleveland Clinic Solon, Ohio

Volunteer Administrative Assistant Aug 2011 - Aug 2013

• Supported administrative tasks by maintaining inventory records, organizing files, registering patients, and addressing inquiries to facilitate efficient department operations.

• Aided in Billing and Coding operations by verifying insurance details and applying correct ICD-9 & CPT codes, contributing to precise payment processing and reimbursement. EDUCATION

Grand Canyon University

Master's, Public Administration & Healthcare Management Phoenix, Az

May 2022 - Oct 2023

Bryant Stratton College

Bachelor's, Business Administration & Healthcare Management New York, NY

Feb 2017 - June 2020

Remington College

Associate's, Medical Assistant & Billing and Coding Cleveland, OH

Dec 2006 - Aug 2009

CERTIFICATIONS

Suicide Prevention Specialist - QRP, Cardinal Health 2023 Billing & Coding Certificate, American Medical Billing Association 2020 Learning Ambassador, Cardinal Health 2019

SKILLS

Project Management • Proficient in MS Office • Prioritizing & Multi-Tasking • Detailed-Oriented • Time Management

• Cross-Functional Collaboration

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