Front Desk Agent
Resume:
BEVERLY BETHEA
*******@***.*** 240-***-**** Fort Washington, Maryland 20744
Objective:
A highly motivated individual with a passion for tackling new challenges. I possess a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently and quickly acquiring new skills.
Skills:
Administrative Support
Verbal and Written Communication
Calendar Management
Meeting Coordination
Mail Distribution
Organization Skills
Multitasking and Prioritization
Experience:
National Cooperative Bank Arlington, Virginia
Receptionist
06/2011 – May 2024
Provided a warm welcome to visitors, ensuring a positive experience and assisting in office navigation.
Enhanced guest comfort by offering refreshments during wait times.
Efficiently managed calendars for optimal scheduling and organization.
Handled mail sorting and distribution, maintaining an orderly mail system.
Supported various office functions by accurately and promptly executing copying tasks.
Meticulously planned travel arrangements, ensuring hassle-free trips for staff members.
Hotel George Washington, D.C.
Front Desk Agent
03/2010 - 05/2011
Warmly greeted guests upon arrival and departure, fostering a friendly atmosphere.
Managed guest check-ins and check-outs efficiently, ensuring a smooth stay transition.
Posted charges accurately to guest accounts and handled phone operations, including reservations.
Assisted with luggage and maintained operational efficiency through daily checklists.
Addressed guests' needs promptly and effectively, resolving concerns and complaints.
Radisson Hotel Arlington, Virginia
Front Desk Agent
03/2006 - 02/2010
Assisted guests with check-in and facilitated smooth check-out processes.
Managed charge postings, phone operations, and reservations for guest satisfaction.
Provided assistance with luggage and promptly addressed guest needs and concerns.
Education and Training:
Strayer University Suitland, Maryland
Associate Degree, Computer Science
05/2002
Reference:
Pricilla Ann Fofana
Stan Sherfy
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