Medical Assistant Clinical Operations

Nicole Long

Davenport, IA *****

Phone 309-***-****

**************@*****.***

Professional Summary

• Hard working and passionate job seeker with strong organizational skills.

• Eager to help team to achieve company objectives.

• Creative and detail oriented with a comprehensive background and proven track record.

• Bachelor’s degree in Healthcare Administration.

• Strong communicator and excellent time management skills. Professional Experience

Everside Health Bettendorf, IA

1/23-Present

Supervisor of Clinical Operations

• Managed Physician’s and support staff schedules to deliver quality care and services.

• Assisted in development, review and revision of standard operating procedures in collaboration with Management.

• Supervised clinical operations and administrative functions.

• Daily Huddles with staff

• Managed the vaccines.

• Ordered Supplies for the office.

Genesis Cancer Center Davenport, IA

12/2019 – 1/23

Medical Assistant

• Communicate with patients to discuss their care and testing.

• Computer system super user. Assist in the training of new staff and implement software updates for current staff.

• Safety coach.

• Directed patients to the exam rooms, fielded questions, and prepared for physician examinations.

• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

• Kept medical supplies in sufficient stock by monitoring levels and ordering as needed.

• Promoted office efficiency, coordinated charts, and helped patients with diverse needs.

• Proficient with computers and software systems. Implemented EMR system and trained staff on usage.

Specialist P.C. Davenport, IA

Orthopedic (10/21013 – 12/2019)

• Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.

• Protected patients from infection by setting up and managing sterile operating fields.

• Quickly learned new skills and applied them to daily tasks to improve efficiency and productivity.

• Maintained energy and enthusiasm in a fast-paced environment.

• Proved successful working within tight deadlines and challenging situations.

• Used critical thinking to identify problems, evaluate possible solutions, and make decisions. Aggeus Healthcare P.C. Davenport, IA

Medical Assistant (10/21013 – 12/2019)

• Directed patient care and prepared for physician examinations.

• Billing through EMR system.

• Performed clerical duties such as word processing, data entry, answering phones, and filing documents.

• Obtained client medical history, medication information, symptoms and allergies.

• Sanitized, stocked, and organized exam rooms and medical equipment. Education

• University of Arizona Global Campus (5/2022)

o Bachelor’s degree in Healthcare Administraion

• Hamilton (6/2009)

Personal and Professional References Available Upon Request

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