LISA CARCELLI
Chagrin Falls, OH 44022
*********@***.***
PROFESSIONAL HISTORY
New Vista Enterprises, Inc.
June 2022 – Current (Full Time)
Office Manager
Answer incoming customer calls/emails and provide assistance to entire office
Perform all responsibilities pertaining to A/R, A/P, Bank/Credit Card/Vendor Acct. Reconciliations
All data entry and electronic scans of documents for entire company
Manage/process city contractor registrations annually and as needed.
Office and cleaning supplies/ Misc ordering for jobs and employees
Providing daily payroll reports to supervisors for approval and processing payroll bi-weekly Lowe’s Greenhouse & Gift Shop, LLC
Aug 2016 –June 2022 (Full Time)
Administrative Assistant to CFO, Landscape Dept. Manager and Retail Purchasing Manager/Retail Store Promoted in 2021 to Office Manager /Assistant Controller in training
Answer incoming customer calls and provide assistance to front desk / cashiers for incoming orders providing assistance and back up for all areas as needed
Manage office email/receive all incoming online orders and distribute to proper department when necessary
Receive daily incoming UPS/FEDEX packages to office and distribute
Sort and distribute daily mail, process all invoicing and vendor paperwork
General office assistance to various departments, maintaining several calendars and spreadsheets to manage customer and company data for daily processes
Assist CFO as needed/data entry/general journal entries and all monthly payable data to Sage Accounting Program
Process all vendor credit applications, reconcile all company vendor statements
Reconcile all credit cards for all departments
Enter purchase orders and receivers for inventory for all retail departments using Counterpoint Program
Perform all interfacing between POS Counterpoint to the Sage Accounting Program
Process all employee timecards and post in online Paychex Account, bi-monthly for CFO to finalize
Approve and distribute all company donations to requesting parties
Manage/post monthly and quarterly inventory counts from all departments
Provide IT assistance and troubleshooting to all departments
Manage and troubleshoot VOIP Polycom phone system & Invid Security Camera System
General office filing and organization of storage areas
Order supplies for all departments as needed
Perform quarterly PCI Compliance scans for merchant services Gottschalk Building Company
2018 – May 2021 (Part Time)
Bookkeeper / Office Manager
Administrative Assistance to owner
Utilize and manage QuickBooks Pro for all company bookkeeping and monthly reporting.
Process payroll and file monthly withholdings, quarterly tax filings, and year end filings.
Handle cash and deposits for tenants and Building Company.
Update and maintain confidential banking information, bank/credit card reconciliation and financial reports.
Worked directly with the accountant to gather tax information and resolve discrepancies.
Answer phones, process daily mail, faxes and perform misc. filing and organizational tasks.
Create and distribute rent invoices to tenants.
LAND & SITE CONTRACTOR SERVICES, LLC
ECLIPSE CO LLC
VIXCON CO LLC
2012-Sept 2015
Office Manager/Administrative Assistant
Utilize and manage Foundation for Windows Software and Microsoft Office 2013 software for company bookkeeping, payroll, equipment and job records.
Import and process payroll for Land & Site & Vixcon Co, printing and distributing bi-weekly.
Process and file 941 taxes on monthly schedule for Land & Site and Vixcon Co.
Create all proposals, estimates and contracts for customers including company logo and email signature.
Maintain all employee files, employee lists, customer routes, and schedules, including H2B Visas processing for seasonal employees for Land & Site & Vixcon Co.
Receive and process any and all emails to and from contractors, subcontractors, customers and vendors.
Create invoice templates and billings, perform duties associated with A/R.
Perform employee training on various computer programs, office duties and or processes.
Create and maintain accounts for UPS and FEDEX and manage shipping/receiving.
Purchase, set up and manage all computers, Tablets/IPADS, printers, cell phones, landline office phones and electronic devices for staff along with our IT Company for approximately 80 employees.
Manage and renew any and all OUPS (Call before you dig) Tickets for all three companies.
Update and or complete all credit applications to vendors for all three companies.
Implement and maintain a filing system for job information and customer accounts and maintain computer databases for customers and vendors.
Order all office supplies for three companies and maintain inventory.
Complete various office duties such as vehicle monthly payments, insurance payments, various tax filings, certificates, city registrations, licenses/ permits.
Maintain and update websites/domains, Facebook, Linkedin and hosting accounts for all.
Design and create company advertising, logos, business cards and organize distribution. POINT EAST CONDOMINIUMS
Feb 2014-July 2014
Bookkeeper/Administrative Assistant
Utilize and manage QuickBooks software for all company bookkeeping and monthly reporting.
Process and approve payroll for 20 employees and forward to Payroll Company.
Handle cash and deposits, managing 4 bank accounts and processing account transfers.
Update and maintain confidential banking information, bank/credit card reconciliation and financial reports.
Gather and organize all necessary data to close out the month and distribute monthly reports to board members.
Attend monthly meetings regarding budget analysis, cash position and projections.
Worked directly with the accountant to gather tax information and resolve discrepancies.
Answer phones, process daily mail, faxes and perform misc. filing and organizational tasks.
Provide administrative assistance to Office Manager, Board Members, Security Dept., Maintenance Staff and Residents.
Create and distribute all memos and calendar events to residents and employees. MOBILE LAWN CARE, LLC
2009 - 2012
Administrative Assistant
EDUCATION
KENT STATE UNIVERSITY
1992 - 1993
Arts/Science Curriculum
PROFESSIONAL REFERENCES
Bob Scott, Lowe’s Greenhouse CEO
Number upon request
Mike Polt, Building Manager Point East Condominiums Office: 216/831-0857
Randy Taylor, Owner Advanced Tooling and previously Plating Perceptions, Inc. Cell: 440/313-8298