Customer Service Representative
Resume:
Thurston Sandlin
Roscoe IL
************@*****.***
Objective: Seeking a position to utilize my ability to analyze comprehend and solve problems with customers who have fallen behind on their bills and are experiencing difficulties paying their debts
Summary * Able to lead by example
* Able to follow instructions
* Able to communicate effectively with others
* Able to remain patient under pressure
* Able to provide GREAT service to customer
Interest * Reading
* Writing
* Music
* Movies
Employment
State Collection Service 11.14.2016 - 06 14 2023
Debt Collector
*answer account questions
*provide solutions to past due debts
* close out accounts in a timely fashion
Vision Financial Services 08.13.2013-03/11/2016
Customer Service Representative
*Answer account questions
*Setup payment arrangements or Deferments
*Adhere to client privacy
*Direct customer to online resources or phone number
Education Beloit, WI August 1988-June 1992
* faith academy basic general studies
Rockford, IL
* Rock valley community college (2008 to 2009)
*Related skills Microsoft word, Excel, PowerPoint, and Microsoft outlook business admin
References Furnished Upon Request
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