Joe Madden
Livermore, KY *****
*************@*****.***
Work Experience
Owner/Manager
J&S improvements
March 2020 to Present
Owner of a small construction company. I've built and remodeled from the ground up. Smart home builds,, security system installs,plumbing, electrical, some hvac and more...My business partner is retiring due to health issues.
Fiber Engineer
Metronet - Evansville, IN
November 2019 to March 2020
City design using ARC system for building computer drafted pathways with structures to make fiber optic internet work.
Medical Office Management.
Kenneth Yagodich, MD, PC. - Evansville, IN
February 2015 to February 2019
Responsibilities
Resolution of aging accounts receivables balances. Medical billing. Troubleshooting insurance claims payments and medical coding issues. Resolution of aging patient account balances. Documenting and charting of medical records, prescriptions, immunizations, insurance worker's comp claims, prior authorizations, referrals and employee training.
Office is permanently closed,,,I have been liquidating office equipment, making sure regulatory compliance issues are completed, medical records and data have been properly maintained and transferred, and all business partners, patients, and vendors have been properly notified. Medical Assisting:
Assisting the physician with specimens, blood draws, vitals, immunizations and injections, sterilization of equipment and rooms, taking patient vitals and oral medication/chief complaint histories. Skills Used
Knowledge of insurance practices and ICD-9/10 coding related issues. Problem solving abilities to resolve issues with claims administrators.
Construction Estimator-Project Coordinator
ServiceMaster by Monroe Restoration - Fort Wayne, IN September 2014 to February 2015
Responsibilities
Estimate water losses, house fires, wind and structural damage. Private pay and insurance estimates. Managed sub contractors and worked jobs until completion. Established margin for sales goals. Xactimate and Symbility trained.
Life Marketing Consultant
Ash Brokerage - Fort Wayne, IN
September 2012 to April 2014
Primary responsibilities included direct interaction with producers. Concierge level of support. Life insurance plan design and consultation utilizing variable, indexed, term universal life and linked benefits products. During my time at Ash, I also designed group insurance plans for producers. These plans included dental, vision, critical illness, life and disability insurance. Significant up front underwriting practices were utilized. Call Center Manager, Group Sales Manager, Health Lines Manager One Resource Group
January 2010 to December 2012
Implemented and developed policy and procedure manuals for the aforementioned divisions. I am directly responsible for employee training and goal setting, developing marketing plans and budgets for the 2011 and 2012 fiscal years. I have established reporting protocols for all three departments. I am also the new business liaison for all three departments. I provide material support for the Advanced Markets division. I am directly responsible for providing sales and marketing strategies for multi-million dollar clients. During the first quarter of 2012, I was promoted to Group Sales Manager. During this time, group sales target premium has increased one hundred and seventy five percent from the first quarter of 2011. Since being promoted in January 2011 to Call Center and Health Lines Manager, target premiums from all departments have increased in excess of one hundred percent. Catastrophe Adjuster-Claims
Assurant Specialty Division - New York, NY
July 2007 to November 2010
Catastrophe Adjuster. Responsibilities included the handling of large loss catastrophic claims throughout the United States. Significant travel involved. Losses handled included the Midwest flooding events. Hurricane's Ike and multiple tropical storms. California Wildfires, Fort Wayne ice storms and Oklahoma tornadoes. Duties included determining settlement of large personal lines and commercial catastrophes. Education
Associate of Science in Paralegal Studies
Ivy Tech Community College
May 2001
Bachelor's in History and Political Science
University of Southern Indiana and Western Kentucky University 1996 to 1998
Vale Tech Institute for Insurance construction estimating Skills
• Bookkeeping
• ICD-10
• ICD-9
• Linux
• Active Directory
• Microsoft Windows Server
• Construction management
• Supervising experience
• Project management
• Analysis skills
• Microsoft SQL Server
• Maintenance
• Construction
• Roofing
• Office experience
• Driving
• Computer networking
• EMR systems
• Medical office experience
• Van driver
• Drywall
• Remodeling
• Salesforce
• Windows
• Medical coding
• Computer operation
• Human resources
• Software troubleshooting
• Fire restoration
• Medical terminology
• Box truck
• Patient care
• Blueprint reading
• QuickBooks
• Administrative experience
• Soldering
• Insurance verification
• Office manager experience
• HVAC
• Microsoft Excel
• Accounts receivable
• Microsoft Office
• Water damage restoration
• Restoration
• Help desk
• CPT coding
• Welding
• Construction estimating
• Medical records
• Painting
• Courier
• Data collection
Certifications and Licenses
EMT-I
EMT Certification
I-CAR Certification
CompTIA Security+
Personal Lines License
CDL A
Driver's License