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Human Resources Customer Service

Location:
Painesville, OH
Posted:
May 02, 2024

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Resume:

Curriculum Vitae

Name Laura Beltran Gayen

Address ** ******** **, *** **, 45014 Fairfield

Phone number 513-***-****

Email *****************@*****.***

LinkedIn www.linkedin.com/in/laura-beltran-gayen-8a8a55100 Professional in International Business and Finance, Master in Business Administration and Finance. Passionate about corporate finance and human resources. She is currently On-Site Human Resources Supervisor. I am characterized by being an entrepreneurial person with a leadership spirit, I like to work as a team and face new challenges, testing my knowledge and experience. I am honest, organized, active and responsible, I like to learn and push myself every day. I am agile, skilled and creative, I can solve problems with ease and logic.

Educational Credit Advisor

Helm Bank, Barranquilla, Colombia

Promotion and advice of educational credit for higher education, postgraduate and language studies at a national and international level, customer service, monitoring of work groups and goals. Nov 2012 - Mar 2013

Educational Credit Advisor

Helm Bank, Barranquilla, Colombia

Promotion and advice of educational credit for higher education, postgraduate and language studies at a national and international level, customer service, monitoring of work groups and goals. May 2012 - Jul 2012

Administrative Assistant

GEBIS International Group, Barranquilla, Colombia

Professional practices. Assistance to the administrative, accounting and financial area, support in the commercial, purchasing, portfolio and inventory areas. May 2014 - Nov 2014

Assistant Manager - Administrative Coordinator

Ramírez Mujica Construcción S.A.S., Barranquilla, Colombia Control and monitoring of goals. Administrative Management, Monitoring of the accounting and financial area, Monitoring of operations. Purchase management and portfolio monitoring. Formulation and evaluation of projects.

Feb 2015 - Jul 2015

Marketing Coordinator

ISAN S.A.S., Barranquilla, Colombia

Responsible for the development, implementation and analysis of marketing activities, considering the annual Marketing calendar and working as a team with the functional areas, Implementation and monitoring of advertising campaigns, Monitoring of advertising expenses, Monitoring and analysis of activities, Analysis of market information.

Dec 2015 - Mar 2016

Manager Secretary

GEBIS INTERNATIONAL GROUP S.A.S., Barranquilla, Colombia Management of foreign trade and administrative area. Support and supervision of the accounting and financial area. Control and monitoring of goals. Document management. Apr 2016 - Dec 2016

Personal

Resume objective

Work experience

Bilingual Customer Service Representative

Sutherland Global Services, Barranquilla, Colombia Chat and voice customer service and sales for AT&T Jan 2017 - Aug 2019

Accounts Receivable Representative

Lean Staffing Solutions, Barranquilla, Colombia

in charge of collections from clients of the White Arrow company located in California, United States. Monitoring of loads and customer service of the company Sep 2019 - Nov 2020

Multiple Positions

CM Personnel Services LLC, Hamilton, Ohio

General Labor

Line Leader Assistant:

Organize production lines, labeling and shipping department. Shipping and Receiving Coordinator:

In charge of payroll for Allen Distribution's production department. Receipt and Departure of orders under BOL throughout the country. Human Resources recruiter:

In charge of selecting and hiring temporary personnel for the firm's different clients. Documentation management and candidate pre selection management

Nov 2020 - Sep 2021

On-Site RRHH Supervisor

CM Personnel Services LLC, Hamilton, Ohio

Maintain effective communication with the Customer, with Human Resources staff and with Contract Manager.

Assign work and monitor its performance within shifts or sites to assure that all contract requirements are met; that all policies and procedures are adhered to, and that all objectives are met. Monitors staffing levels to satisfy Scope of Work while remaining within targeted labor hours. Assure that all employees are trained in proper techniques for the efficient, safe and quality performance of their job(s).

Knowledge of computers including spreadsheets, word processing and other necessary products as determined by management.

Oct 2021 - Present

Master degree in Finance and Corporate Finance

EUDE Business School, Madrid, Spain

Jan 2020 - Dec 2021

MBA Master in Business Administration

EUDE Business School, Madrid, Spain

Jan 2020 - Dec 2021

Bachelor in Finance and International Business

Universidad Autónoma del Caribe, Barranquilla, Colombia Jan 2010 - Dec 2015

Hiking, Swimming, Cyclist, Sports, Cooking, Movies, Music, Literature Rebecca Gastelum

513-***-****

CM Personnel

Services LLC

Payroll software

Education and Qualifications

Interests

References

Skills

Inventory Software

Safety Procedures

Oratory

Leadership

Spanish

English

Languages



Contact this candidate