Project Management Customer Service
Resume:
Megan Administrative Skinner Coordinator
Professional Experience
Hard Skills
Creating and tracking invoices
Data analysis
Computer System Management
Project Management
Soft Skills
Customer Service
Communication
Supervision and Leadership
Problem-Solving
Training and Development
Education Background
University of Tennessee
Bachelors in Journalism and Electronic Media
Completed in 2014
My Contact
********************@*****.***
Lenoir City, TN
LinkedIn.com/in/megan-clifton
Knoxville, TN
Production Coordinator
Warner Bros. Discovery
February 2022 - February 2023
Supported Production Manager in administrative tasks, including reviewing and negotiating schedules and
deliverables lists for internal and external productions, leading to improved efficiency and project success. Successfully onboarded and set up third-party production companies, facilitating smooth collaboration and increased productivity.
Tracked video delivery schedules across multiple brands, ensuring timely completion and smooth communication of anticipated and unanticipated issues.
Collaborated closely with internal teams such as content editors, producers, and video operations, optimizing resource utilization and identifying areas for operational efficiency. Oversaw department project files, ensuring proper
organization and documentation of key production details. Contributed to the upkeep of digital video production processes and handbook, ensuring up-to-date information and streamlined workflows.
Project Manager
DesignSensory
Collaborated with Account Managers and Project Managers to develop comprehensive project briefs, timelines, and project burn rate reports, ensuring accurate tracking of hours used versus hours scoped.
Monitored project progress continuously using planning tools, promptly identifying and addressing any conflicts to maintain smooth project execution. Alerted Account Managers and department leads of potential issues as necessary.
Proactively sourced outside vendor assistance when necessary for project requirements, maintaining a reliable network of trusted vendors.
October 2021 - February 2022 Knoxville, TN
Deliverables Production Manager / Assistant
Jupiter Entertainment
Assured quality of various episodes of critically-acclaimed true crime shows, including Snapped and Homicide Hunter for various television networks, including Oxygen, Discovery, the Weather Channel, HLN, etc.
Checked for any technical errors that may pop up in a show as well as discrepancies, spellings, accuracy, and so on. Delivered the episode to the network by communicating with network management and producers as well as addressed any additional notes from network viewing.
Helped implement a project management system utilizing Clickup and tracked projects from start to finish across all departments.
Created documentation to support new hires and various deliverables processes.
Google Project Management October 2018 - October 2021 Knoxville, TN Professional Certificate in Project Management
In progress
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