Mental Health Customer Service

Brenda Nieves

**** *. ******** ***

Apt. ****

Casper Wy, 82609

************@****.***

Authorized to work in the US for any employer.

EMPLOYMENT HISTORY

BG Services inc. 1400 Alabama Ave. Suite 15. West Palm Beach Fl.

• Assembly of ignition products for commercial applications

• Team and solo projects

• Interpreting schematics

Bookseller

Barnes & Noble - August 2014 to April 2020

• Greeting customers, starting a dialogue to discern their interests and needs

• Making recommendations based upon customer's interests and needs

• Cashier

• Selling membership program and current promotions

• Shelving product

• Processing product for return to vendor

• Processing orders for Ship to Home program

FREELANCE WRITER/ RESEARCHER/ INTERVIEWER

Self Employed - January 2010 to August 2014

• Author of published non-fiction articles ranging in subject from home repair to mental health. Portfolio available upon request

• Interviewer for Life Books Ltd. A company that provides ghostwriting services for those wishing to publish their memoirs.

• Search relevance evaluator for Apen Butler Hill group. Researching queries and results to assist search engine development teams.

• Book reviewer at Bookpleasures.com reviewing fiction and non-fiction titles EDUCATION

Bachelor of Science in Social Work

Florida Atlantic University

2002

College of Urban and Public Affairs - Boca Raton, FL

SKILLS

•Customer Service • Cashiering • Merchandising • Writing • Interviewing

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