General Cleaner Customer Service
Resume:
DORA GRANDISON
850-***-**** ****************@*****.*** Pensacola, FL 32506
experience
GENERAL CLEANER
Office pride, Pensacola, FL
May 2023 - Present
Followed safety procedures when
handling hazardous materials.
•
Ensured all equipment was functioning
properly before use.
•
Cleaned spills immediately using
appropriate materials for the surface
type involved.
•
Exercised great attention to detail while
cleaning rooms, furniture, fixtures, walls
and carpets.
•
Maintained a safe and clean working
environment by sweeping, mopping,
and vacuuming floors; dusting surfaces;
emptying trash receptacles; and
cleaning windows.
•
Received regular training on new
cleaning techniques or products used
for specific jobs.
•
Followed safety procedures when using
chemicals to clean bathrooms, kitchens,
hallways, lobbies, stairways, and other
areas.
•
Prioritized tasks based on importance
level in order to complete projects
within designated time frames.
•
Displayed strong communication skills
when interacting with customers and
colleagues.
•
Reported any damage or malfunctioning
equipment immediately upon discovery.
•
Organized closets, shelves, cabinets and
storage areas in an orderly fashion
according to company standards.
•
May 1984
HIGH SCHOOL DIPLOMA
Pensacola high,
Pensacola, FL
education
GENERAL CLEANER
Worked independently with minimal
supervision while completing assigned
tasks.
•
GENERAL CLEANER
Self employed, Pensacola, FL
Cleaning bathrooms, offices, break areas
outside break areas. Maintaining the
common areas break rooms Sweeping
mopping vacuuming
Nov 2020 - Apr 2023
Exercised great attention to detail while
cleaning rooms, furniture, fixtures, walls
and carpets.
•
Kept records of completed work
including hours worked each day.
•
STORE MANAGER
Family Dollars, Pensacola, FL
Jun 2000 - Oct 2020
Oversaw day-to-day store operations to
foster efficient and profitable
operations.
•
Created weekly work schedules to meet
staffing needs while controlling labor
costs.
•
Resolved customer complaints in a
timely manner.
•
Provided leadership and motivation to
team members to increase productivity
and efficiency within the store.
•
Stocked and organized products in
storage spaces and retail shelves.
•
Set sales targets and budgets for team
leads and employees to follow.
•
Tracked store inventory and ordered
new products to prevent shortages.
•
Coordinated employee schedules
according to availability and made
staffing adjustments to cover shifts.
•
Evaluated customer feedback and
complaints to locate weaknesses and
improve service.
•
FLOOR MANAGER
Walmart, Pensacola, FL
Apr 1988 - Jul 2019
Oversaw the daily floor operations to
support quality customer service and
safety standards.
•
Implemented effective merchandising
methods to maximize visibility of
products.
•
Inspected merchandise prior to stocking
shelves for accuracy in pricing labels
and display placement.
•
Organized special events such as private
shopping nights or holiday promotions.
•
Provided guidance and direction to staff
on proper customer service techniques.
•
Provided information regarding
associate performance for appropriate
evaluation and action plan.
•
Resolved customer complaints in a
timely manner while maintaining
excellent relations with customers.
•
Assisted in recruiting, interviewing and
hiring new employees.
•
Investigated suspicious activities or theft
occurrences within the store premises.
•
Provided exceptional customer service
by addressing inquiries promptly and
professionally.
•
Performed regular safety inspections to
ensure compliance with all safety
regulations.
•
Coordinated and supervised staff
scheduling to ensure adequate
coverage.
•
SHERETTA MCCLASHY
Retried, None - Sister
********@***.***
NICOLE MOORE
Training Teah, US Navy Dod Civilian - Friend
***************@*****.***
references
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