Restoration/Construction Management
Cleaning & Restoration Sales, Marketing & Operations
Senior Construction Management Leader with over 30 years of experience in large-scale construction project sales, production supervision, and insurance claims management. Proficient work with residential and commercial cleaning & restoration, comprehensive sales, and mutually beneficial client relationships. Skilled in microbial and mold remediation, structural drying, and general inspection, cleaning, and all restoration functions.
Areas of Expertise
●Business Acumen
●Revenue Expansion
●Comprehensive Sales
●Service Portfolio Growth
●Consultation Across Functions
●Accounts Receivable
●Budget Adherence
●Team Management
●Safety & Code Compliance
●Supply Chain Solutions
●Collaborative Communication
●Large Loss
PROFESSIONAL EXPERIENCE
Servpro of Montgomery, Montgomery, AL 7/2021 - 11/2022
Sr. Estimator/Project Manager
●Instrumental in resourcefully estimating sales, production oversight, and budget performance of residential and commercial construction projects.
●Managed, trained, and reviewed all estimates produced by estimating staff of three personnel.
Personally secured $1.75 million in sales for three projects over two-month timeframe.
CRBR, Inc., Sacramento, CA 2/2020 - 6/2021
Sr. Project Manager
Estimated, sold, and managed multiple restoration projects, with emphasis on large loss.
Managed production personnel and sub-contractors.
Collaborated with Adjusters and Customers on scope and contracts.
Responsible for managing and generating 65% of the Branch revenue.
Service Team of Professionals, Tualatin, OR 1/2019 - 2/2020
Project Manager
●Estimated, sold, and managed multiple restoration projects.
●Assisted to improve billing and collection procedures.
NEIL KELLY COMPANY, INC., Portland, OR 1/2017- 9/2018
General Manager/Production Manager - Property Restoration Division
Oversaw development and implementation of policies and procedures to meet industry and Neil Kelly operational standards for new restoration.
Responsible for training and development of production and sales personnel.
Estimated, sold, and managed production personnel on multiple restoration projects.
Improved billing and collection procedures instrumental in reducing aged receivables.
SERVPRO
OF HILLSBORO/FOREST GROVE, YAMHILL & TILLAMOOK COUNTIES 3/2013 – 5/2016
Hillsboro, OR 2/2009 – 2/2011
General Manager/Project Manager
Orchestrated complete overhaul of the organization in 2009 that led to significant increase in revenue ($600,000 to $1.8M) within 18 months.
Returned in 2013 and oversaw growth in gross revenues from $3M to $12M over three years.
Improved billing and collection procedures instrumental in reducing aged receivables and improving cash flow.
Restructured organization to improve quality and delivery while building a new client base and enhancing current service portfolios.
Responsible for key personnel recruitment, hiring, and training.
Requested by the owner to serve as GM for both franchises simultaneously on 2 different occasions while also serving as Primary POC for the Reconstruction Division. Sold and managed all repair projects including commercial and residential repairs. Commercial included Retail, Multi-family, Hotels, light manufacturing.
INTERSTATE RESTORATION, INC., Portland, OR 2/2011 – 3/2013
Project Director
Developed account base and managed client relationships, fostering trust and ultimately generating revenue.
Managed all aspects of commercial and residential repair projects, including accurately estimating, completing sales, project planning, invoicing and A/R.
Served as POC, estimated, sold, managed all commercial repairs to key clients including Property Management (CBRE), Big Box retail, Institutional (Universities and local school districts), Government, and Multi Family.
HAR-BRO WEST, INC., Portland, OR 2/2006 – 10/2008
Project Manager
Implemented and expanded business plan to include the full opening of a new office in Portland, OR to secure market share in the Pacific Northwest.
Directly managed all aspects of restoration and construction for all restoration projects, consisting of estimating, sales, project buy-out, invoicing, and A/R.
HAR-BRO OF NORTHERN CALIFORNIA, INC., Concord, CA 3/2002 – 2/2006
Project Manager
●Exceeded yearly sales goal of $1.8M.
●Consistently delivered projects in above targeted ROI with above average customer satisfaction ratings.
●Spearheaded and secured company as approved vendor in TPA (Contractor Connection) contractor repair program, as well as preferred vendor with new client (USAA), generating first year revenue of $1.4M in revenue.
●Consistent on time/on budget manager.
MARK SCOTT CONSTRUCTION, INC., Pleasant Hill, CA 2/2001 – 1/2002
Project Manager
●Responsible for accurately estimating sale and production of residential construction repair projects.
PACIFIC RESTORATION, INC., Concord, CA 8/1998 – 1/2001
Estimator/Project Manager
●Instrumental in resourcefully estimating sales, production oversight, and budget performance of residential construction projects.
●Quick learner of residential estimating and sales (I had an excellent mentor). Quickly embraced the various nuances of Insurance coverage and daily production requirements.
CAREER NOTES
CDMA CONTAINMENT, INC., Area Manager/Partner
PACIFIC EAGLE GROUP: DBA; PAUL DAVIS SYSTEMS, Assistant Project Manager
PACIFIC EAGLE GROUP: DBA; GLOBAL WRAP WEST, General Manager
EDUCATION & CREDENTIALS
Bachelor of Arts: Business Administration, North Park College, Chicago, IL
Certifications: IICRC; WRT, ASD, CMR