Referral coordinator Insurance verification medical Office Manager

Cynthia Chance

Medical Receptionist/Staffing Coordinator

Lake Wales, FL 33898

******************@*****.***

+1-863-***-****

Work Experience

Office Manager

Dr Carolyn Pass

September 2001 to October 2004

Was the office manager. I also have several certificates that provided me with excellent training that I put to work within our office. Overseen the day to day schedule and made sure the office ran smoothly and on schedule. Because everyone's time is valuable. I often went above and beyond my role as office manager to make sure my patients had what they needed from giving a warm smile to letting them cry on my shoulder if they needed one. Also made every patient feel as if they were the only person and there needs were met.

Staffing Coordinator

Lake Wales Extended Care Facility - Lake Wales, FL April 1990 to June 1995

Maintained the required staff for the floor coverage, I worked closely with payroll making sure time cards were correct and turned in also covered staff requests for time off call ins and filled in as needed for other secretaries. I was promoted from a cna position to the unit secretary position up to the staffing coordinator position within a 5 year period. I never had an issue getting staff to cover the open positions for me.

Education

Cna certification

South Fl community college

High school diploma or GED

Skills

• Billing (5 years)

• Payroll (10+ years)

• Scheduling (10+ years)

• Receptionist (10+ years)

• Microsoft Office (5 years)

• Data Entry

• Typing (5 years)

• Human Resources

• Office Management (10+ years)

• Medical Office Experience (10+ years)

• Medical Receptionist (10+ years)

• Medical Scheduling (10+ years)

• Transcription (3 years)

• Home Care (10+ years)

• Insurance Verification (10+ years)

• Medical Terminology (10+ years)

• Medical Records (10+ years)

• Medical Billing (5 years)

• Accounts Receivable (1 year)

• Medical Imaging (1 year)

• EMR Systems (1 year)

• Accounting (2 years)

• Patient Care (10+ years)

• HIPAA (10+ years)

• Vital Signs (10+ years)

• ICD-9 (5 years)

• Medical Coding (3 years)

• Phone Etiquette (10+ years)

• Personal Assistant Experience (7 years)

• Customer Service (10+ years)

• Time management (10+ years)

• Front desk (10+ years)

• Experience Administering Injections (7 years)

• Triage (10+ years)

• Computer Operation (10+ years)

• Laboratory Experience (Less than 1 year)

• Supervising Experience (10+ years)

• Caregiving (10+ years)

• CPT Coding (10+ years)

• Nursing

• Clerical Experience (10+ years)

• Documentation review (7 years)

• Administrative experience

Awards

Certificate for bone scans

• This certificate is for completing the course on how to do a full body scan or xray dexa scans Certifications and Licenses

Certificate of Clinical Competence

Present

Medication administration

Driver's License

Assessments

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Certificate for completing the training on how to deal with the upset customer.

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