Customer Service Medical Assistant
Resume:
Joanna Sorto
**** ********* ***** ***** *********, NC 28269
C: 973-***-****
I'm an organized and detail oriented employee seeking to obtain a position within a medical facility or customer service role which will provide the opportunity to use my clinical and administrative skills assisting physicians, support staff, and patients.
SKILLS
AHA CPR/AED certified
Medical Insurance, pre-certifications
Basic Medical Billing
Bilingual (English and Spanish)
Proficient in Microsoft Office
Office equipment and computer systems
Customer service experience
Sales commission based experience
EDUCATION
Passaic Community College, Paterson NJ
Childhood education, Pre-Nursing course work
HoHoKus Hackensack School of Business and Medical Sciences, Hackensack NJ
Medical Assistant Certification 10/2010 - 7/2011
Course outline included: Anatomy & Physiology, Medical Terminology and Clinical Lab
WORK EXPERIENCE
2011 Drs. Zapiach & Ramos, West New York NJ Medical Assistant
●Assisted physicians with patient care as necessary.
●Escorted patients to the examination room.
2007-16 Macy’s, Paramus NJ Retail Sales - Men’s Department
●Handled customer service activities including handling monetary transactions at register
2016-17 JDT Lincoln Park Care Center, Lincoln Park NJ Nurse Assistant
2017-2019 Ranson Ridge, hunterville NC Assisting Living
●Assisted residents with daily living activities including: bathing, dressing, grooming and toileting.
2019-Present BAYADA Home Health Care care
●Help clients with their daily living activities and promote quality services within company, state, and federal regulations.
VOLUNTEER EXPERIENCE
ELEVATION CHURCH, Charlotte NC
Social Media team, Resources team, host and Event Planning,women egroup leader
Created content for church instagram page,engaging with people introducing them to new church brand merchandise,planing and hosting charity event for the community,lead zoom and in person meetings with women
REFERRece
Bleydeliz Collado
Court Administrator
ad5ezu@r.postjobfree.com
ENCES
Andrea Matias Lemoine
Senior Case Coordinator at Mecklenburg County Government
Juan Rodriguez
Director at Elevation Church
ad5ezu@r.postjobfree.com
Chris Uebel
Director at BAYADA Home Health Care
ad5ezu@r.postjobfree.com
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