Summary
Skills
Experience
Phyllis Flood
Hazel Crest, IL 60429
ad5ey5@r.postjobfree.com
Seeking a challenging position with a facility where I can utilize My experience and skills that offer opportunity for advancement.
CPR and AED American Heart Association
Software knowledge: Epic, EClinicalWorks,
Medisoft, Microsoft: Word, Excel and
Powerpoint, EMR, EHR, Centricity
Clinical procedures: Venipuncture (Syringes and
Butterfly) needles/Vacutainer, injections,
Urinalysis
Coursework completed in the following areas:
Medical Terminology, Anatomy and physiology,
Health Records, Coding and Reimbursement,
Phlebotomy, Pharmacology, Hematology,
Medical Law and Ethics, Medical Laboratory
and Clinical Procedures, Safety in the
Healthcare Environment, HIPAA
Mobile Anesthesiologist February 2023 to November 2023 Registered Medical Assistant/PACU
Chicago, IL
Escort patients to the procedure room and onto the procedure table Attach/remove leads and monitors to the patient for their procedure Patient transport between the procedure room/recovery rooms Monitor patients after their procedure, vital signs, disconnect IV, and discharge patients with instructions from the providers.
Quest Diagnostics February 2019 to Current
Biometric Health Specialist/ CSR
Chicago, IL
Greeting participant with emphasis on participant confidentiality COVID Nasal Swab and Temperature screening
Accurately record participant data via tablets or paperwork Finger sticks, blood pressure, BMI, height/weight, Lipid profiles(HDL, LDL, Triglycerides, Total Cholesterol) blood glucose, Phlebotomy
Assist in the set-up and breakdown of screening stations Run quality and calibrations on all equipment.
National Diagnostic Service July 2020 to November 2022 Register Medical Assistant/COVID Screener/Tester
Chicago, IL
Greeting employees and contractors with an emphasis on confidentiality Explaining all COVID-19 procedures
Conduct temperature checks before employees/visitors can enter the building Asking all COVID questions in regards to any symptoms Performing COVID Nasal Swabs and Rapid PCR testing Completing all lab requisition thoroughly and inputting all temperature and lab results data into the tablets
Education and Training
References
Training all new employees regarding NDS protocol and procedures. Midwest Urogynecology May 2012 to April 2018
Register Medical Assistant/Surgical Assistant
Assisting physicians with urodynamic procedures/surgical, surgery scheduler, Insurance and Eligibility verification for procedures and surgeries, Foley Catheters, Phlebotomy, and Urinalysis, performing diagnostic procedures and EKGs
Depo/Lupron injections, explaining and addressing any of the patient's concerns before any surgical/examination/procedure, preparing GYNE/surgical trays, and sterilizing medical instruments. LabCorp February 2018 to Current
Health Specialist/CSR
Chicago, IL
Greeting participant and accurately verifying all information. Accurately record participant data via tablets or paperwork Finger sticks, blood pressure, BMI, height/weight, Lipid profiles(HDL, LDL, Triglycerides, Total Cholesterol) blood glucose, Phlebotomy
Assist in the set-up and breakdown of screening stations Run quality and calibrations on all equipment.
Walgreens Health Clinic March 2014 to July 2016
Healthcare Technician/RMA
Extend a warm and caring approach to all our patients concerning the diversity of all patients Performs vital signs and point of care testing, glucose reading, urinalysis, rapid strep and flu culture, and flu/pneumonia injections as requested by the provider Administers nebulizer treatments
Comcast-Xfinity Call Center December 2008 to March 2013 Retention Customer Account Executive
Tinley Park, IL
Prevented customers from ending or downgrading services by leveraging knowledge of company services, familiarity with industry competitors and persuasive communication style. Delivered fast, knowledgeable service to maintain loyalty and deepen customer relationships. Pursued sales goals with competitive approach and attitude of continuous improvement. Carmax Auto Superstore April 2006 to October 2018
Sales Consultant/Business Office Associate
Greeted incoming customers and provided expert sales and service to drive revenue. Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Listened to customers to understand needs and refer to optimal services. Sanford Brown College February 2012
Register Medical Assistant: Medical Assistant
Tinley Park, IL
GPA: 3.50
South Suburban College December 2003
Emergency Medical Technician- EMT: Emergency Medical Technology South Holland, IL
References available upon request.