Aws Cloud Customer Service

Foram Oza

Lancaster PA +1-781-***-**** **********@*****.***

OBJECTIVE

After pursuing a career in Microbiology, I found siloed technology limiting and knew my interests expanded beyond pure "science." After much research, I discovered a passion for cloud computing, allowing me to meld my well-developed analytical and operational expertise with my technical and creative capabilities. To ensure a thorough understanding of the Software Development Life Cycle (SDLC), I initially focused on completing my CSPO and CSM certifications. With that solid foundation, I completed my AWS Cloud Practitioner and AWS Solutions Architect Certifications within six months, all while working full-time. My customer service and sales experience has helped further develop my understanding of business finance, team management, issue resolution, and operations management. I look forward to bringing these skills, my proven focus, and my enthusiasm to a new opportunity.

EDUCATION

Bhavnagar University - India 2004

MS in Microbiology

Bhavnagar University - India 2021

BS in Microbiology

PROFESSIONAL EXPERIENCE

Aryaa, LLC, Oakland, MD

WordPress Developer Aug 2021 – Feb 2021

• Developed WordPress based website www.AryaaChem.com

• Created RFP documents for rendering AWS cloud service for the company

• Managed email accounts on Ionos

Home Depot, Watertown, MA

Supervisor June 2020 – Aug 2021

Sales Specialist 2017 – 2020

• Promoted to Supervisor

• Increased sales by 10% identifying opportunities to increase traffic through specific areas of the department

• Managed a team of 20+ associates to achieve store goals and objectives, including safety, sales, service, productivity, quality, and efficiency

• Coached sales associates to improve overall job performance CVS, Watertown, MA

Pharmacy Technician 2015-2019

CERTIFICATION

• AWS Solution Architect (SAA – CO2)

• AWS Cloud Practitioner (CLF-CO1)

• Scrum Master

• Scrum Product Owner

SKILLS

Programming Languages: Python, JSON

AWS: EC2, S3, RDS, DynamoDB, Route 53

Tools / Frameworks: MS Visio, MS Office, VPC Configuration, Agile Methodology

Contact this candidate