Customer Service Home Health

Location:

Posted:

May 01, 2024

Diccoda Lewis

Riviera Beach FL *****

****************@*****.***

OBJECTIVE

lam a committed, structured, and people-focused individual seeking a role that will facilitate both

my personal and professional advancement. am an authentic customer service professional

eager to acquire new skills and adapt to any changes within various employment sectors.

EXPERIENCE

Phlebotomist:

Hi-Tech/Bio-Medical Laboratory (Jan 2014-Sept 2018)

¢ Provides information and proper instruction to patients

* Collect patient’s demographic

*Taking adequate blood samples from patients and labeling tubes with the patient's information

Performing venipuncture and capillary puncture with precision and attention to detail ¢Proper storing of

samples e Preparing samples for transportation

Nursing Assistant

In-Town Medical Center (Mar 2013-June 2014)

Measures patients vital signs ¢ updating and filing patients medical records

eprepared the patients for examination

Home Health Aide

Private home health aide (Aug2009-Aug2012)

provide companionship and conversation ¢ Meal preparation and medication remainder

*1-on-1 assistance with hands-on, non-medical activities of daily living, including bathing, toileting and

dressing

Office Administration Receptionist

Happy Grove High School (Dec2006-July2007)

* Customer service ¢ Greeting parents Answering and making phone

Organizing and scheduling appointments and meetings ¢ Preparing vouchers

eHandling receipts, printing, photocopying and faxing * Accounting

¢ Receiving, sorting and filing of voucher

EDUCATION

Pending: Med Tech, CNA, Phlebotomy Certification

Sept 2022-Sept 2024 Vernon Fire Department (BLS certification)

Sept 2012-Dec 2012 Northern Caribbean University (Phlebotomy Certification)

Sept 2008-Jul 2009 Smart’s Skill Training and Academic Centre (Level 2 Nursing Assistant Certification)

Oct 2006-May 2007 National Youth Service (Office Administration Assistant)

Sept 2001-July 2006 Fair Prospect High School (CSEC Math, English, Information technology, science)