Customer Service Call Center
Resume:
Pennie Gray
Chesnee, SC *****
******.****@******.***
I have worked in customer service for a number of years. There have been gaps in my work history due to relocating and starting and raising a family. I also had the privilege of taking care of my terminally ill father who recently passed in 2023. I have also started going back to school to get my bachelors degree in Health Management.
I consider myself a people person. I have worked in a call center so being able to handle taking care of problems form complaints to taking payments I have done it. I do believe in trying to keep the customer happy as long as it is within company guidelines. I am easy going but no a push over. I like to get the job done and at the end of the day think that I have made someone happy and glad to be a part of the company or part of the company’s customer base. Work Experience
Customer Service Representative
Ameridial Health Solutions - Spindale, NC
August 2021 to May 2022
Answer incoming calls take payments and help customers with their insurance questions also document concerns and escalate if need be to the right department Customer Service Associate
Ollie's Bargain Outlet - Spindale, NC
December 2020 to May 2021
To help customers with orders
Education
Some College in Health Management
South University_Savannah Online - Remote
Present
Skills
• Customer service, Sales, Typing, Hospitality
• Microsoft Outlook
• Microsoft Word
• English
Contact this candidate