Qa Lead Quality Assurance

Suranjika Paikaray

QA Lead/Manager Danbury, CT

Email: ad5esn@r.postjobfree.com Mobile: +1-203-***-**** LinkedIn

Profile

Experienced QA Lead/Manager with over a decade in quality assurance, specializing in implementing rigorous testing standards and overseeing diverse project workflows. Proven expertise in leading both onshore and offshore teams, ensuring precision in executing client requirements and driving significant improvements in testing processes.

Summary

Result-focused & Customer-oriented QA Lead/Manager proficient in test strategy design, planning, estimation, and execution for large/complex projects.

Expertise in QA principles, processes, Test case development, and Agile methodology, ensuring cost savings and fault-free audits.

Skilled in crafting test plans, scenarios, and documentation aligned with business needs followed by technical and functional requirements.

Proven track record leading complex testing projects globally, managing onshore and offshore teams.

Inspires customer confidence through professionalism, execution, delivery, and experience.

Strong management skills in team leadership and mentoring, enhancing productivity and client relationships.

Diverse experience in QA software testing, development, and user acceptance testing.

Professional Experience

LTIMindtree, Danbury, CT Specialist (QA Lead/Manager) Client (The Hartford) Jan 2020 – Present

Project Name: Ascend Migration, Financial Lines Rewrite

Financial Lines (Private Company Premier, PCP for Non-Profit Orgs, PCP for Healthcare Orgs, Cyber Choice First Response, EPL Employer Premier Choice, Tech E&O, Architects & Engineer, Fiduciary Liability, Healthcare Pro Allied Health)

Profession Liability (Healthcare Prof Excess, Healthcare Prof Primary, Misc. Prof Liability Excess, Misc. Prof Liability Primary)

Property (Light Commercial & Heavy Commercial) Casualty (Primary Casualty (Commercial Liability), Excess Casualty)

Description of the Project: These projects involve new and renewal business workflows starting from Image Right, flow through .NET based web application all the way till downstream AS400 application GENIUS/WINS and conversion from legacy Underwriting application to newest Underwriting application Ascend.

Environment/Tools: .Net based application (Azure & AWS Cloud), Image Right, AS400 applications, Windows 7, Third party services, Swagger UI, Postman, Soap UI, Rating & Pricing, Rules Engine

Team Leadership & Project Management: Leading a QA team of 15-20 members across 10-12 projects. Responsibilities include overseeing test strategy, planning, and execution, as well as defect density metrics and effort estimation.

Collaboration & Strategy Review: Working with Business, Product Owners, Scrum Masters, and Developers to define workflow procedures, manage agile boards, and drive process improvements. Reviewing test plans and strategies with project teams.

Agile Involvement & Reporting: Engaging in all Agile ceremonies, including daily stand-ups, refinement sessions, and retrospectives. Reporting issues, risks, and achievements to the Scrum Master weekly.

Testing Oversight: Conducting various testing types including smoke, functional, integration, regression, and API testing. Coordinating QA testing efforts and prioritizing test automation with the automation team.

Operational Coordination: Ensuring environment readiness with the DevOps team, analyzing team skills for project allocation, and mentoring new members. Facilitating knowledge management and coordinating between onsite and offshore teams.

Risk Management & Reporting: Proactively identifying and escalating risks. Delivering sprint-wise and monthly test status reports.

Accomplishments

Successfully delivered an average of 12 major projects on a 4-month release cycle, maintaining 100% schedule adherence.

Implemented a defect RCA process using the 5 Whys technique, resulting in a 98% defect prevention rate on continued basis and ensuring high-quality project delivery.

Recognized with multiple accolades from clients and business stakeholders for delivering projects with outstanding quality and fostering constructive partnerships.

Collaborated on client engagement strategy, leading to the adoption of risk-driven project methodology for improved project definition accuracy and estimation.

Streamlined QA processes to enhance efficiency and reduce new product rollout time.

Developed Excel-based tools for estimation, metrics, and improved data review effectiveness to facilitate accurate test reporting.

Infosys, Hartford, CT Test Analyst Dec 2019 – Jan 2020

Collaborated in a dynamic testing team, focusing on aligning testing processes with business requirements for software applications.

NCR Corporation, Hyderabad, India QA Engineer Jul 2013 – Mar 2019

Developed and maintained test scenarios and cases, utilizing defect tracking and test management tools.

Automated test cases using JUnit and Selenium, executed them via Jenkins for acceptance and regression testing.

Managed improvement tasks in Jira and maintained Kanban board for bug tracking in Agile methodology.

Participated in daily status calls, provided knowledge transfer to new team members.

Discussed requirements with onshore and offshore teams, executed manual and automated tests, and analyzed results.

Collaborated with project managers and developers, handled multiple priorities.

Merged auto Deploy framework for automatic test environment setup.

Tracked bug closure and team status reporting, cooperated with development group to resolve issues.

Engaged in Agile methodologies and served as a Knowledge Management anchor for mentoring.

Designed and executed comprehensive test procedures, established QA quality metrics and prepared status reports.

Coordinated with Production Department to address incoming defect calls and recommended system revisions.

Prepared detailed reports on bugs and errors discovered during post-release testing, analyzed results for QA Engineers and Lead.

Skills Summary

Testing Expertise: Proficient in Functional, End-to-End, Regression, API, Document, Rating/Premium, Smoke, Sanity, Black box, White box, System, Unit, Module, Integration and User Acceptance Testing

Tools and Technologies:

-Test Management Tools: Rally, TFS, JIRA, HP ALM/Quality Center

-Test Automation Tools: Selenium, Junit, TestNG

-API Testing Tools: Postman, Swagger UI and Soap UI

-Build Tools: ANT and Maven

Methodologies: Agile and Waterfall

Programming Languages: Core Java

Databases: Oracle 11g and SQL

Platforms: AWS, Azure, Windows, Linux.

Collaboration Tools: Confluence and Workplace

FTP Tools: WinSCP and Putty (Linux)

IDE: Eclipse

Education

KIST BPUT, Bhubaneswar, Odisha, India, 2012 Bachelor of Technology, Electronics & Communications

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