Patient Care Service

Maria Bargas Mendoza

Profile

With a background in Clinical Nutrition. I am a patient, polite professional with strong interpersonal skills. My ability to connect with people has provided exceptional patient service. I aim to contribute my expertise and positive attitude to roles that require knowledge and a person-focused approach.

Employment History

Catering assistant at Diamond Blaque, London

September 2023 — Present

Prioritise and enforce strict adherence to health and safety standards in the kitchen, ensuring compliance with hygiene regulations.

Got a high score when the Food Standard Agency when inspected.

Ensure smooth and well-coordinated kitchen operations.

Manage inventory effectively, minimising waste and ensuring optimal stock levels for meal preparation.

Implement rigorous quality control measures, conducting regular inspections to uphold the highest food quality and presentation standards.

Solicit feedback from staff to improve the service continuously.

Develop menus and recipes to meet user needs, considering dietary and cultural needs and the specific disabilities related to individual service users.

Seeks cost-effective solutions without compromising on the nutritional value and quality of meals.

Dietitian at YUCATAN PSYCHIATRIC HOSPITAL, Mérida

August 2021 — July 2022

Took the initiative to uphold and exceed healthcare standards within the dietetics department, championing evidence-based practices and ongoing professional development among team members, including a training program on SARS-COV-2 infection in primary health care.

Collaborated closely with interdisciplinary teams to develop individualised care plans that seamlessly integrate patients' dietary needs with their overall treatment goals, prioritising clarity and effectiveness in implementation.

I diligently maintained electronic health records, ensuring their accuracy and completeness. This meticulous approach facilitated comprehensive assessments and ensured continuity of care for each patient, reflecting my commitment to providing the highest standard of patient care.

Streamlined administrative processes within the dietetics department, optimising workflow efficiency and resource allocation to maximise time spent on direct patient care and program development.

Conducted thorough nutritional assessments utilising a holistic approach, synthesising clinical data, dietary habits, and psychosocial factors to inform personalised nutrition interventions and treatment plans.

I spearheaded a menu diversification project that expanded culinary offerings within the hospital while adhering to budgetary constraints. I leveraged culinary creativity and nutritional expertise to enhance patient satisfaction and compliance.

Designed and facilitated engaging nutrition education sessions for individuals and groups, utilising evidence-based strategies to enhance health literacy and empower patients to make informed dietary choices conducive to long-term wellness.

Fostered open communication and collaboration among multidisciplinary teams, recognising the integral role of dietetics in holistic patient care and actively contributing to interdisciplinary care planning and coordination efforts.

Cultivated a culturally sensitive approach to patient care, respecting diverse cultural beliefs and preferences in dietary practices, communication styles, and care delivery methods to promote trust, understanding, and effective therapeutic relationships..

Medical Sales assistant at Cirugia y medicamentos, Mérida

January 2018 — July 2020

Collaborated seamlessly with the sales team, providing comprehensive administrative support to manage client accounts and foster enduring customer relationships.

Efficiently orchestrated the processing of sales orders from inception to fulfilment, meticulously ensuring accuracy and timely delivery of vital medical products to valued clients.

Expertly prepared and disseminated various sales-related documents, including invoices, quotations, and detailed product information, ensuring communication clarity and professionalism.

Served as a vital link between the sales team and various departments, adeptly facilitating smooth communication channels and optimising workflow efficiency to meet and exceed customer expectations.

Demonstrated proficiency in maintaining and updating the customer relationship management (CRM) system, meticulously curating accurate and up-to-date client profiles to enhance service delivery and client satisfaction.

I responded quickly and courteously to customer questions, providing insightful product information, transparent pricing details, and real-time updates on order statuses, fostering trust and loyalty.

My proactive approach to monitoring inventory levels and close collaboration with the logistics team has ensured seamless product availability and punctual deliveries. This fortified customer trust and satisfaction and demonstrated my initiative and dedication to customer service.

Implemented robust filing and record-keeping systems, meticulously organising sales documentation to streamline retrieval processes and enhance operational efficiency.

Acknowledged for outstanding attention to detail, which has helped increase order accuracy and customer satisfaction levels and enhanced the company's reputation for excellence in service delivery.

Comprehensive services technician. at Nacional Terapeutica, Mérida, Yucatan.

December 2016 — April 2017

Responsible for superficial cleaning of surgical instruments used during procedures.

Responsible for inventory.

Assisted in managing medical and surgical supplies, ensuring availability and efficient utilisation by scrubbing into the operating room and keeping a record of supplies provided to the hospital.

Responsible for handling cash on private sales of smaller scale.

Education

MSc In Clinical Nutrition, University of Nottingham

September 2022 — December 2023

BSc Nutrition, Universidad Marista de Merida, México Yucatán

September 2017 — June 2021

LEVEL 1, Anthropometric Certification ISAK, Merida Yucatán

August 2021

Details

London, Sw19 5PP, +447*********

ad5esi@r.postjobfree.com

Skills

Analytical Thinking

Time management

Organised and able to prioritise

Sociable and good at teamwork

Proactive/Fast learner

Confident

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