Medical Assistant Patient Care
Resume:
Chandra Bolton
Medical Assistant/Phlebotomy with X-ray tech skills
Hernando, MS 38632
******************@***********.***
To utilize my qualifications, skills and knowledge in the Healthcare Profession in a Doctors Office, Medical Lab or Hospital setting, some place to advance and grow. Authorized to work in the US for any employer
Work Experience
Certified Clinical Medical Assistant (CCMA)
Sanitas Medical Center CT/NJ - Memphis, TN
August 2022 to Present
CCMA duties, ECW emr system, messages, prescriptions, all other duties as assigned Patient Care Manager Remote
TimeDoc Health - Chicago, IL
October 2021 to Present
Care planning patients EHR with pertinent information when talking to the patient as well as using the EHR to get information . Updating patient medications and care call notes under chronic conditions calling 20-40 patients a day helping patients with refills scheduling appointments transportation etc Certified Clinical Medical Assistant (CCMA)
Case Management, Inc. - Memphis, TN
July 2021 to September 2022
CCMA duties referrals schedule appt verification of Ins and signing patients up for special needs programs!
Certified Medical Assistant
Women's Physician Group - Memphis, TN
2020 to June 2021
CCMA duties triage injections refill meds assist with procedures colpo leeps cryos etc messages EMR Athena ... schedule test procedures and inductions etc.. all other duties as assigned . Phlebotomist
Stern Cardiovascular - Germantown, MD
August 2019 to August 2020
Phlebotomists: draw blood on all patients process for clinical lab or courier.. apply holter monitors and BP monitors download results schedule BP monitors. All other duties as assigned Certified Clinical Medical Assistant (CCMA)
Regional One Health south third clinic - Memphis, TN May 2016 to August 2019
CCMA DUTIES
Medical Assistant/Phlebotomist
Complete Healthcare Center - Memphis, TN
June 2005 to January 2009
Office Administrator/Medical Assistant/Phlebotomist Dr. Christopher Johnson - Memphis, TN
January 2002 to May 2005
Medical Assistant/transcriptionist
Dr. Ralph Taylor - Memphis, TN
April 1994 to January 2002
Education
Diploma in Medical Assistant
Concorde Career Institute - Memphis, TN
1989 to 1991
Diploma
Coldwater High School - Coldwater, MS
1989
Skills
• ICD-9
• CPT Coding
• Laboratory Procedures
• EMR Systems
• Medical Scheduling
• Medical Office Experience
• Courier
• Phlebotomy
• Venipuncture
• Experience Administering Injections
• Medical Records
• Vital Signs
• Insurance Verification
• Transcription
• Laboratory Experience
• MDS
• Accounts Receivable
• Clerical Experience
• Medical Coding
• Patient Care
• Triage
• ICD-10
• ICD Coding
• Hospital Experience
• Anatomy Knowledge
• Medical Billing
• Medical Terminology
• Phone Etiquette
• Case Management
• Athenahealth
• Quality Assurance
Certifications and Licenses
Certified Medical Assistant
CPR Certification
BLS Certification
CCMA Certification
Assessments
Electronic Medical Records: Best Practices — Completed June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Front Desk Agent (Hotel) — Familiar
July 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Call Center Customer Service — Proficient
July 2020
Applying customer service skills in a call center setting. Full results: Proficient
Medical Terminology — Proficient
June 2020
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Qualifications
PHLEBOTOMIST (Floater), stock and monitor expenses and usage of department supplies and inventory, perform duties in a independent manner, exercise all lab safety precautions and adhere to lab procedures as stated, collect all pertinent insurance information and ABN forms if needed, complete requisitions with accurate information for processing. Familiar with corporate compliance programs and corporate policies. Draws blood using proper procedure and precautions, process and access specimens and paperwork for pick up by the courier, computer proficiency MS word, Excel an Outlook. Covers eleven offices when and as needed from MS, Middle East TN to Jackson TN., report to supervisor expense reports, logs and mileage information from week to week. Interacts and communicates with fellow employees in a way that promotes a harmonious and cooperative working environment, Displays courteous behavior to clients and patients, customer services skills. All other duties as assigned. INSURANCE & BILLING, ICD9 Coding, CPT Coding, Data entry, verify insurance, collect copays, input insurance payments, work denied And rejected claims from insurance companies. Have worked with all insurance companies Medicare, Medicaid, BCBS, Cigna, Aetna, United Healthcare, Windsor, Healthsprings, Mailhandlers, Tenncare, Omnicare Etc. Electronic filling of insurance, paper filling of insurance claims, worked all aged reports on insurances and Patient accounts, charge entry. Provider contracting with United Healthcare/Americhoice. MEDICAL ASSISTANT, triage patients, vitals, cultures, assist the MDs all In house labs, injections, answer nurse calls, cast placement, suture removal, check patients in and out. Receptionist, answer all incoming calls, schedule appointments and do patient referrals and test. Up date all patient Information. Have Managed up to 4 employees with in a practice and lab.
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