Real Estate Customer Service

Mark Kuper

Jacksonville, FL ● ******.**@*****.*** ● 952-***-**** ● https://www.linkedin.com/in/mkuper/

Progressive and influential manager who consistently capitalizes on opportunities to generate revenue and uncover operating savings. Skilled communicator proven to grow quality relationships with external partners to expand the business and grow revenue. A stable steward and leader who safeguards the company’s reputation for excellence while ensuring ethical and compliant cultures in the organization.

Creating simple yet elegant solutions to complex challenges, realizing revenue creation and operating savings

Successfully generating results through delivery and Implementation of lean yet effective operating strategies

Talented in Prioritizing work, multi-tasking, and maintaining productivity in a fast-paced environment, and very self-motivated with ability to work independently

Advanced Computer and Internet skills, including Microsoft Office, spreadsheets, and data management having worked with multiple computer applications

Relationship management and customer service skills, adept at service delivery

Leadership Qualities and Skills, along with human relations skills to influence and motivate others

Over fifteen (15) years of operational and administrative experience, including over fifteen (15) years of lead/supervisory experience.

Developed compliance and operations programs which passed regulatory review and due diligence

Professional Experience

KABR Group LLC – St John’s, FL

January 2023 to May 2023

Vice-President of Business Development

Private Equity Funds undertaking Real Estate Development

Raise Capital for Fund 6

•Present the Funds and describe the value proposition the Funds provide to Qualified Investors

•Complete projects and create content

Private Real Estate Venture – Ponte Vedra Beach, FL

April 2021 to December 2022

Owner

Refurbish 40-year-old resort home in Florida and market for sale

Create plan

•Hire or personally complete real estate updating

•Create Budgets and timelines

DeFi Ventures Inc. “Tokenizer” – Seychelles (remote)

October 2020 to March 2021

Chief Operating Officer

Full Cycle Blockchain Investment Banking Platform for Fundraising, Investing, and Trading

Created Operational Process overhauled the firms flow and created operational process around key functions, implemented OKR’s and KPI’s

•Brought-in Multiple Key Relationships Broker Dealer, legal, audit, investor

•Added Compliance review of website and content

•Key Member of Management Group

•Developed Planned and Executed bringing firms products to market, done both efficiently and in a cost effective manner

•Reorganized firm legal structure

•Headed sales and capital raise

Higher Moment Capital LP – Boston, MA

March 2016 to June 2019

Chief Operating Officer Chief Compliance Officer

Quantitative Hedge Fund

Economically Restructured the firm’s fund structure from mini-master to Cayman master-feeder to expand product offerings and attract institutional investors, including creating all new fund documents.

•Saved significant money on exchange fees by having Funds join the CME and CFE for member rates and incentives

•Headed Operations and Compliance of the firm and created reports that identified and monitored the activity of Funds

•Managed Treasury and Hedging functions moving money between counterparties using Swift connectivity.

•Successful Investor, Regulatory, and Annual Audits with no significant findings

•Built and upkept a compliance calendar for filings, education, tasks, and reports needed to satisfy regulatory requirements (SEC, NFA, Cayman, and exchanges)

•Created daily risk summary for Treasury Management and Risk Management

•Led Client Relations and provided prospective investors with due diligence materials of the Funds, and presented during operational due diligence meetings

•Managed all external relations for firm, including Investors, trading counterparties, vendors, and service providers

Telluride Asset Management LLC – Wayzata, MN

August 2002 to January 2015

Chief Operating Officer Chief Compliance Officer Founder

Multi Strategy Hedge Fund

•Created and implemented Business Strategy aimed at achieving “Hedge Fund Best Practice”, which grew peak AUM to approximately $600 million and $5 billion Gross Market Value

•Managed all external relations for firm, including Investors, trading counterparties, and service providers

•Negotiated all related contracts with lawyers, accountants, auditors, administrators, directors, technology and software vendors, brokers-dealers (including brokerage and execution) securities and future accounts, ISDA’s and side letters.

•Designed and implemented process and structure to successfully execute, clear, and settle over 200,000 tickets daily with virtually zero errors, including Treasury management around funding margin and cash at multiple counterparties

•Managed Treasury and Hedging functions moving money between counterparties using Swift connectivity.

•Built and upkept a compliance calendar for filings, education, tasks, and reports needed to satisfy regulatory requirements (SEC, NFA, Cayman, and exchanges)

•Engineered innovative variation on Cayman master-feeder structure which resulted in a more tax efficient and flexible structure that is inexpensive to grow

•Drafted offering documents and marketing materials

•Registered with the SEC and NFA, undergoing all yearly successful financial audits and regulatory review with no significant findings

•Sourced, interviewed, and hired portfolio managers and identified new talent and strategies

•Coordinated and managed marketing and sales efforts

•Served as primary relationship manager for thousands of prospective investors

•Developed long-term ongoing relationships with Investor’s Research Analysts, CIO’s, portfolio managers and risk managers

•Conducted and coordinated investor meetings and conference calls

•Led and passed numerous operational due diligence inspections by prospective institutional investors internal and third-party due diligence specialists

•Recognized as a Subject Matter Specialist, spoke on panels and presented at numerous hedge fund industry conferences allowing me to build relationships globally and domestically with investors

Knight Capital Group – Jersey City, NJ

January 2000 to April 2002

Senior Vice President Executive Team Member

Market-Making Firm Within Stocks and Options

•Head of Corporate Strategy and New Business Initiatives and member of the company’s eight-person Executive Committee, firm had 1500 employees, Market cap between $2 billion and $8 billion, member of Forbes E50 index during the period

•Explored and Planned strategic future direction for the company and individual divisions (KCG)

•Increased option market-making business through acquisitions and organic growth with the purchase of 8 specialist firms on the exchanges, all of which were accretive to the firm’s bottom line

•Evaluated every option specialist group on US Options Exchanges for possible acquisition based on proprietary valuation model

•Investigated multiple acquisitions, mergers, and sales in a very active M&A environment

SG Cowen – New York City, NY

January 1999 to December 1999

Vice President Head of Execution Services

Professional stock execution arm of Bulge Bracket Brokerage

In charge of electronic stock execution business catering to regional stock exchanges and option exchange floors

Managed and Grew the listed execution business with gross revenue of $30 million per year

Education

University of Florida

Gainesville, Florida

Bachelor of Science in Business Administration

Major - Finance

Technical Proficiencies

Series 3 • Series 4 (Inactive) • Series 7(Inactive) • Series 24 (Inactive) • Series 63 (Inactive)

*Inactive Licenses able to be reinstated per Finra

Affiliations

Past Exchange Memberships; AMEX •COMEX • Coffee Sugar and Cocoa • NYFE • NYA • PHLX;

Chair and Member on various Exchange committees

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