Credit, collections, accounts receivable, billing
Resume:
***** ****** ***, ******, **, ***** • *********@*****.*** •
PATRYCE MILLER
Management Professional (Credit, Collection and Accounts Receivable) PROFESSIONAL SUMMARY
Management Professional in Credit, Collection, and Accounts Receivable with 18+ years of expertise in enhancing financial operations and team performance. Proficient in strategic planning and financial analysis, leveraging tools like Salesforce and Power BI to drive innovative credit management solutions. Committed to advancing organizational liquidity and efficiency through leadership and collaboration, aiming to set new benchmarks in financial transparency and debt recovery. EMPLOYMENT HISTORY
CREDIT/COLLECTION MANAGER Jun 2024 - Present
Glorious Cannabis Co. Rochester Hills, MI
CREDIT MANAGER Jun 2019 - Jun 2024
Best Block Co. Warren, MI
CREDIT/COLLECTION MANAGER Jun 2012 - Jun 2019
Fisher Unitech Inc. Pleasant Ridge, MI
RETAIL CREDIT ANALYST Nov 2010 - Jun 2012
TD Automotive Finance Farmington Hills, MI
Managed customer aging and collections for prompt payment resolution Enhanced financial transparency through regular updates on accounts receivable status Improved cash flow by settling overdue invoices with clients Minimized late payments through coordinated statement distribution and follow-ups Optimized debt recovery and team training by analyzing payment trends. Coordinated with the sales team to align on customer credit statuses, facilitating smoother order processing and reducing delays.
Fostered a team environment focused on continuous improvement, encouraging members to share insights for enhancing collection efficiency.
Maintained accurate records of accounts receivable, ensuring timely updates and comprehensive reporting to support strategic decision-making.
Spearheaded initiatives to enhance collection strategies, resulting in noticeable gains in cash flow and reduced overdue accounts.
Analyzed payment trends to develop targeted strategies, leading to substantial improvements in debt recovery processes. Coordinated with cross-functional teams to optimize credit assessments, streamlining order processing and minimizing delays.
Managed daily workflow and provided supervisory support to enhance team performance Coordinated with sales and accounts team to streamline collections and reduce overdue accounts Developed innovative strategies for collection, improving account recovery rates Led cash budget creation, improving liquidity and financial health Analyzed DSO and A/R balances to optimize operations and boost efficiency Managed credit risk by analyzing financial data
Streamlined credit collection for improved cash flow Collaborated with legal teams for effective debt recovery Spearheaded development of innovative systems and policies Provided decisive leadership in managing accounts receivable Facilitated risk evaluations for credit extensions Streamlined loan application process for efficiency Boosted repayment rates through tailored payment plans Fostered partnerships with credit associations for data accuracy Enhanced client satisfaction by guiding through lending process CREDIT SUPERVISOR Mar 2007 - Oct 2009
Metro Wire & Cable Corporation Sterling Heights, MI SR. CREDIT/COLLECTION ANALYST Nov 2004 - Dec 2006
SPX Corporation Warren
Analyzed credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
Evaluated information to determine compliance with standards using relevant information and individual judgment to ascertain whether events or processes comply with laws.
Communicated with supervisors, peers, or subordinates to provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Formalized decisions and solved problems through analyzing information and evaluating results to choose the best solution and solve problems.
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT May 2002 - Jun 2005 University of Phoenix-Arizona Phoenix, AZ
Graduated with honors.
COURSES
ACCOUNTS RECEIVABLE TRAINING COURSE May 2016
Professional Development
LIENS AND BONDS SEMINAR Mar 2019
Professional Development
IMPROVE YOUR CUSTOMER SERVICE SKILLS May 2021
Professional Development
EXCEPTIONAL MANAGER Mar 2019
Professional Development
SKILLS
Credit Management (Expert), Collections (Expert), Accounts Receivable (Experienced), Customer Service (Expert), Strategic Planning (Skillful), Conflict Resolution (Experienced), Team Leadership (Expert), Financial Analysis (Skillful), Microsoft Office(Expert), SAP (Experienced), Netsuite (Experienced), Sales Force (Experienced), Power BI (Experienced), BizTrack (Experienced).
LANGUAGES
English (Native).
Enhanced portfolio performance by authorizing credit lines based on comprehensive customer profiles Streamlined the credit assessment process, reducing approval times significantly Fostered strong client relationships to understand their financial requirements, boosting customer satisfaction and retention Mentored junior staff in credit analysis techniques, fostering a culture of continuous learning and professional growth Maintained accurate credit evaluation records to ensure industry compliance and operational integrity Analyzed credit reports to reduce defaults and optimize client relations. Implemented tracking system, boosting recovery rates and process efficiency. Collaborated with sales to resolve billing disputes, enhancing satisfaction. Guided junior analysts, fostering team collaboration and learning. Evaluated credit histories, reducing default rates through strategic changes. Partnered with sales teams to address billing issues, enhancing interdepartmental communication and bolstering client satisfaction.
Mentored junior analysts, fostering a collaborative environment that encouraged professional growth and knowledge sharing. Enhanced client relations by analyzing credit reports, leading to noticeable improvements in default reduction.
Contact this candidate