Case Manager/Medical Assistant
Resume:
Micheal Shine II
************@*****.***
EDUCATION
Liberty University -
Bachelors in Psychology/Counseling
Wheaton College
Doctor of Philosophy in Theology- Magna Cum Laude
Gulf Coast College – Registered Medical Assistant
Medical Assisting Diploma
CERTIFICATIONS
Child Welfare Case Manager (CWCM)
Phlebotomy
Behavioral Health Case Manager
Medicaid
Qual E’s FASAMS – FARS/CFARS
American Association Christian Counselor
Registered Medical Assistant
CPR/First Aid
HIPAA
EXPERIENCE
Cove Behavioral Health
Counselor
4/2023 – 10/2023
•Weekly sessions with clients.
•Facilitate groups
•Charting
•EXPERIENCE WORKING WITH those with addictions, homelessness and mental health issues.
LifeStream Behavioral Center FAMILY CARE MANAGER
1/2020 – 12/2022
•WORK IN AN OFFICE ENVIRONMENT WITH FREQUENT VISITS TO EXTERNAL ENVIRONMENTS (HOME VISITS) THAT REQUIRES DRIVING TO AND FROM VARIOUS LOCATIONS.
•EXPERIENCE IN WORKING WITH THE PUBLIC AND HANDLING SENSITIVE SITUATIONS APPROPRIATELY
•REQUIRE THE WILLINGNESS AND ABILITY TO WORK AN IRREGULAR SCHEDULE AS THE NEEDS OF CHILDREN AND FAMILIES SOMETIMES DICTATE.
•DEVELOP CASE PLANS ON BEHALF OF FAMILIES SERVED IN THE FOSTER CARE SYSTEM AND ENSURES THAT
THEY INCLUDE A REALISTIC PERMANENCY GOAL THAT CAN BE ACHIEVED WITHIN 12 MONTHS
•MEASURABLE OBJECTIVES RELATED TO THE PERMANENCY GOAL, SPECIFIC TASK ASSIGNMENTS WITH TIMELINES WHILE MEETING ALL LEGAL REQUIREMENTS UNDER CHAPTER 39.
•REVIEW AND UPDATES CASE PLANS MONTHLY OR MORE FREQUENTLY AS NEEDED TO ASSESS FAMILY
PROGRESS TOWARD PERMANENCY GOAL AND THE NEED FOR MODIFICATIONS TO THE GOAL AS NECESSARY.
•MAINTAIN ELECTRONIC AND PAPER RECORDS OF EACH CASE, ENSURING THAT CHRONOLOGICAL NOTES OF CARE MANAGEMENT SERVICE ACTIVITIES ARE ACCURATE AND ENTERED TIMELY INTO THE APPROPRIATE DATA SYSTEM.
•ENSURE ALL LEGAL/JUDICIAL WORK IS PREPARED TIMELY AND IN ACCORDANCE WITH FLORIDA STATUE AND AGENCY POLICY.
•REFER CHILDREN AND FAMILIES TO APPROPRIATE COMMUNITY SERVICES AND OTHERWISE ASSURES CONTINUITY OF CARE FOR CHILDREN AND FAMILIES.
•TREATS ALL CHILDREN AND FAMILIES WITH THE UTMOST RESPECT AND COMMON COURTESY.
•PARTICIPATE IN TEAM MEETINGS, CLIENT CARE AND UTILIZATION REVIEWS, AND STAFF MEETINGS AS REQUIRED.
•ACT IN ACCORDANCE WITH ALL ORIGINAL AND MODIFIED ORDERS OF THE COURT.
•ASSUME ROTATING ON-CALL RESPONSIBILITIES AS ASSIGNED AND EXECUTES ALL NECESSARY FUNCTIONS ATTENDANT WITH THOSE RESPONSIBILITIES.
•COMPLY WITH THE REGULATIONS REQUIRING A WORKPLACE OF DIGNITY AND RESPECT AND EQUAL EMPLOYMENT OPPORTUNITY COMPLIANCE.
•WORK COLLABORATIVELY WITH OTHERS AND TO ACCEPT CONSTRUCTIVE CRITICISM FROM SUPERVISORS AND MANAGERS.
•PROVIDE CARE MANAGEMENT SERVICES, INCLUDING ASSESSMENT, PLANNING, LINKING, MONITORING, AND ADVOCACY TO ASSIGNED CHILDREN AND FAMILIES FROM INTAKE TO DISCHARGE FROM THE FOSTER CARE SYSTEM.
•PROVIDE FAMILIES WITH EDUCATIONAL INFORMATION IN ORDER TO ENHANCE THEIR AWARENESS OF CHILD ABUSE AND NEGLECT AND TO PROMOTE FAMILY STABILITY AND A HEALTHY FAMILY SYSTEM. • FORMULATE AND SUBMITS COMPREHENSIVE, ACCURATE AND TIMELY COURT DOCUMENTS IN PREPARATION FOR JUDICIAL PROCEEDINGS.
•ATTEND COURT PROCEEDINGS AS REQUIRED, COMPORTS SELF IN A PROFESSIONAL MANNER AND PROVIDES ACCURATE AND PERTINENT INFORMATION AS SOLICITED BY THE PRESIDING JUDGE OR GENERAL MAGISTRATE.
ESTABLISH AND MAINTAINS EFFECTIVE WORKING RELATIONSHIPS REQUIRED FOR PROPER FUNCTIONING WITHIN THE ROLE OF FAMILY CARE MANAGER
Eckerd/Paxen/Pinnacle Academy/Strive Academy Case Manager 01/2019 – 06/2020
Ensure community service activities are reflective of the youth’s skills, experience, aptitude and interests, or as required by the court to address some specific violation or behavioral concern.
Liaison between the youth, parent(s), Florida Department of Juvenile Justice, and other service professionals to develop a mutually agreed-upon formal plan.
Conducted comprehensive assessments to develop case management and treatment plans for youth.
Conducted Intakes with youth, Juvenile Probation Officers and Parent/guardian
Trained and taught evidence based courses.
Assisted homeless families and/or individuals with resources and offer educational, financial or other assistance as needed.
Fully trained with access in JJIS
Experienced and fully trained in conducting MAYSI with youth
PAR Trained
Conducted evaluations and supportive counseling.
Provided accurate case status information to courts and Juvenile Probation Officers.
Conducted participant drug screens, curfew checks and maintained case files
CARESYNC CASE MANAGER 06/17 – 06/18
Set Appointments
Correspond With Doctors
Manage Patient Medications
Medical Records Retrieval
Transcribing Records
Contacting Members Monthly for account Updates
Assisted homeless families and/or individuals with resources and offer educational, financial or other assistance as needed.
Fluent in Multiple EMR’S
Customer Service-Inbound and outbound calling
The use of Microsoft Office All versions
The Crossing Church Bible College Dean of Students 08/16 – 06/17
Admissions
Interviewing Prospective Students
Intake
Book Keeping
Motivational Speaking
Student Counselor
Customer Service
Assisted homeless families and/or individuals with resources and offer educational, financial or other assistance as needed.
The use of Microsoft Office All Versions
LASER SPINE INSTITUTE MEDICAL ASSISTANT 11/13 – 04/16
Blood Draws
Vitals
Intake
Performed EKGs
Customer Service
EMR charting
Dressing change
Upload MRIs
Cleaning and restocking rooms
The use of Microsoft Office All Versions
FLORIDA CANCER SPECIALISTS MEDICAL ASSISTANT 11/12 – 11/13
14 Physician facility
50 blood draws per day
25 Mediport draws per day
10 Picc line draws per day
Shots (Procrit, Neupogen, Neulasta, B-12)
EMR (Electronic Medical Record)
Scheduling Patients
Rooming patients
PT/INR
Vitals
Urinalysis
Patient load per day (300+)
Cleaning and restocking rooms
Verifying Medications
Customer Service
The use of Microsoft Office All Versions
MOFFITT CANCER CENTER EKG TECH 10/11-10/12
This Position was contracted through On Assignment Healthcare Staffing
Performed EKGs
Customer Service
HAWTHORNE VILLAGE MED TECH 11/11-06/12
Vitals
Phlebotomy 3-5 draws per day
Administer Medications
Customer Service
BAYCARE /HEALTH POINT MEDICAL ASSISTANT 1/10-10/11
This Position was contracted through On Assignment Healthcare Staffing
Triage
Data input for Florida Shots, Allscripts, Labcorps, Quest, and Becon
Flu Screens, Strep Screens, Mono Screens, Urinalysis, Pregnancy test, hearing and vision test, Tympongram
Administered Shots
Phlebotomy 25-30 draws per day
Scheduling Patients
Orthopedics
Gastroenterology
ENT
Customer Service
Microsoft Office
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