Call Center Representative

Sonia Mobile- 368-***-****

Email:*************@*****.***

Skills

• Control of Operations

• Creation of Workers

• Reliable and punctual

• Metrics for Results

• Strong decision

• Skilled negotiator

• Cross-functional Control of Teams

• Speaks English,Hindi,Punjabi

• Amiable and helpful/problem solving

Experience

The Masala Tales(INDIA) (July 2022 – July 2023)

• Greeting guests, offering menu assistance, and taking and serving orders

• Answering questions or making recommendations for complementary products

• Reporting thoroughly to management and being responsible for cash a credit payments.

• Used to enter enteries in computer.

• Handled reception counter.

Call Center Representative ( August 2023 - November 2023)

• Took calls from customers answering questions or addressing any concerns they may have.

• Handled many inbound and outbound calls to and from customers.

• listening to customers needs or issues and providing helpful solutions to their problems.

EDUCATION

- Graduation - Bachelors of Science

Institution- RSD College,Ferozepur,Punjab

Year of passing- June 2022

– High School – Central Board

Institution: Dasmesh Public School, Ferozepur,Punjab Year of passing: 2019

10th – Central Board

Institution: Dasmesh Public School, Feozepur,Punjab Year of passing: 2017

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