Supply Chain Customer Service
Resume:
Alaaeddine(AL) Minyaoui
Logistical Operations Management Professional
ad5emz@r.postjobfree.com • 407-***-****
Orlando, FL 32835
Results-oriented professional with hands-on experience in supply chain, logistics, and inventory management within fast-paced environments. Proven ability to leverage in-depth knowledge of steering and optimizing supply chain operations. Demonstrate a track record of success in unlocking full business potential through strategic leadership in logistics operations. Well-versed in maximizing revenue growth, identifying cost-effective sources, driving tactical development in distribution networks, and resolving potential issues. Possess exceptional skills in analyzing procurement requirements, collaborating with suppliers, negotiating prices, and monitoring stocks. Bilingual communicator in English and Arabic languages with expertise in forging robust relationships with key stakeholders, suppliers, and business clients to achieve challenging business goals. Areas of Expertise
● Logistics Operations Management
● Strategic Planning & Execution
● Critical Problem Resolution
● Multi-Disciplinary Collaboration
● Warehouse Administration
● OSHA & DOT Requirements
● Customer Service & Satisfaction
● Budgeting & Cost Control
● Lean Management
● Cross-Functional Communication
● P&L Controllership
● Supplier & Vendor Relations
Professional Experience
J.B. Hunt Final Mile. Orlando - FL
Manager II, Distribution Operations (RDC) 2022 — Present Head end-to-end management of fleet operations directly for the delivery of world-class customer service, while ensuring compliance with DOT safety standards. Develop and maintain a positive workplace environment to enhance operational efficiency and employee engagement. Monitor overall P&L performance, while managing an annual budget of $10M. Lead, train, and mentor transportation managers and warehouse staff as well as provide guidance on coaching initiatives for organizational alignment and compliance.
● Optimized margin and business profitability through the creation and implementation of new cost-control measures.
● Designed and introduced retention strategies with a main focus on maintaining a highly skilled driver workforce. Manager II, Distribution Operations (LDC), Fort Myers - FL 2020 — 2022 Directed the execution of day-to-day warehouse operations as well as oversaw overall inventory and facility maintenance. Maintained regular communication among cross-functional departments to enhance operational efficiency. Identified and resolved potential issues, while providing guidance to teams on efficient problem resolution. Performed detailed analysis of operations, suggested improvements, and implemented upgrades to drive performance.
● Leveraged exceptional management skills in achieving top P&L performance and a $4M budget effectively.
● Received appreciation for cultivating a positive employee culture that significantly contributed to enhanced retention rates.
● Achieved promotion to the current role based on successful performance in the preceding position. Page 2 2
Transportation Manager, Orlando - FL 2017 — 2020
Planned and carried out multiple, such as delivery of training programs, and communicated with drivers regularly to share optimal driving techniques for the fleet. Ensured compliance with all road regulations to maintain a safety-focused corporate culture. Managed overall customer communication to assess assessed requirements and share detailed information on the services offered by J.B. Hunt Transport. Ensured delivery of on-time services by regularly supervising freight manager, while serving as main POC for drivers to ensure smooth progression of operations. Assigned loads and dispatched drivers for timely and accurate completion of PEMS.
● Devised and executed strategic plans to execute special initiatives through close collaboration with corporate stakeholders.
● Accomplished a remarkable 99% inventory accuracy through close monitoring of overall transportation operations. Additional experience as Manager Trainee (2017) at J.B Hunt Final Mile. Education
Masters Business Administration in Aviation, Minor in International Business Embry Riddle Aeronautical University, Daytona Beach – FL, 2023 Master of Science: Logistics and Supply Chain Management Embry Riddle Aeronautical University, Daytona Beach – FL, 2019 Bachelor of Science: Logistics Management
Florida Institute of Technology, Melbourne – FL, 2017 A.S in Business Administration
Valencia College, 2015
High School Diploma in Economic Science
Groupe Scholaire El Manal, Morocco
Technical Proficiencies
SAP Manhattan WMS Route Planner Mobil Link Opti-Move and VCR Microsoft F&O Microsoft WMS Microsoft Office
(MS Word, MS Excel, MS Outlook, MS PowerPoint, SharePoint, Power BI) Windows & Mac
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