Cancer Institute Relationship Manager

Michelle Hunt

Bowie, MD 240-***-**** ad5ell@r.postjobfree.com linkedin.com/in/MichelleHunt8602

Program Director & Relationship Manager

Strategic Planner Large-Scale Project Operations Leader Business-Builder

Professional Highlights

National Cancer Institute Bethesda, MD 2021 to Present

Events / Meetings Specialist – Contractor

Independently plan, coordinate, and schedule the full range of logistical and administrative support for 20 small- and large-sized annual virtual and in-person events and meetings for the National Cancer Institute. Manage budgets up to $75k and delegate key responsibilities to a staff of 4 and event teams up to 20. Advise the program office and managers on planning strategies that consolidate requirements and streamline activities.

Leadership. Oversee multiple, simultaneous events and logistics providing strategic, high-quality, and cost-effective service while adeptly managing budgeting, staffing, and operations. Provide expert guidance, leadership, and training to meeting room staff on all details and special guest arrangements.

Skilled Negotiator/Networker. Use very strong interpersonal communication and relationship management abilities to effectively communicate with all levels of internal and external stakeholders, negotiate favorable deals, and establish and agree upon important parameters. Research suppliers and contractors.

Business Acumen. Apply industry experience, partnerships, expertise, and aptitude to expertly analyze procurement policies and procedures determining effectiveness and impact on acquisitions. Significantly reduce expenses through strategic price analysis and digital technology. Meet and exceed all internal and external deadlines.

Lifecycle Project Management. As point of contact for all event planning and production meetings and discussions, provide comprehensive, tactical event and meeting logistical support services. Coordinate with the finance department, reviewing all post-meeting expenses and bills to ensure events stay within established budgets.

21st Century Expo Group, Inc. Capitol Heights, MD 2010 to 2021

Director of Events

Planned and directed approximately 80 large-scale expo/tradeshow/conference events a year and led full-life cycle design-build-execute-close out in support of a nationally known event company. Oversaw complete range of internal project actions and external/internal client and vendor relationships, with event contracts ranging from $10k to $900k, for a yearly average of $2M managed contracts. Controlled $1M in operations and personnel budget funds, with a permanent staff of 10 for ongoing event project planning and execution, and teams from 10 to 100 for event execution. Event attendance could run into the thousands over a multi-day event, with many individual internal conference breakout sessions and other events running concurrently. Routinely served as Event Lead for the largest events while simultaneously directing subordinate team leaders overseeing other events.

Business Process Improvement. Developed standardized event agreement terms and conditions for risk to improve internal management processes and align standards across the enterprise. Employ this method successfully as smaller companies are acquired as the enterprise grows, ensuring fast assimilation and standardization of the new companies, contributing to immediate revenue returns from the new company elements being ready to plan and execute event contracts faster with the new process, bring their clients to the enterprise and train new staff in standard operating procedures.

Program Evaluation. Implemented quarterly performance diagnostics and Key Performance Indicators based on client surveys and internal cost analyses to improve event planning, resource management and standard operating procedures. Resulted in reduced event costs, improved profit margins and extremely satisfied clients.

Resource Management. Researched, introduced, and implemented work management software applications to more efficiently manage internal operations, and significantly decrease human work cost. Integrated new technology applications into daily operations that resulted in reduced event costs and increased net revenue across all projects.

Coalition/Business/Partnership Builder. Building on a solid track record of years of experience, initiated partnerships among key staff of Fortune 100 companies, and event vendors and suppliers to create win-win events. Spearheaded collaborative relationships, particularly with Fortune 100 clients and the Minority Business Enterprise (MBE) and Women Business Enterprise (WBE) on a national scale, culminated in extremely successful annual event contracts for the National Minority Supplier Development (NMSDC) conference. Relationship building resulted in the desired return on investment and meeting corporate goals.

Strategic Focus. Initiated enterprise vision and strategic planning for long-range corporate goals. Identified new processes, activities, and initiatives to drive the bottom line. Initiated a new corporate communications plan that fostered an inclusive environment and led to a collaborative approach leading to a culture of seamless and focused teamwork, a key business differentiator for the company at events.

Project Operations Leader. Learned the event management business from the ground up, know it inside and out. Routinely, effectively, and efficiently handle every aspect of event management and execution, promoted to the highest level of event oversight due to significant and measurable contributions to company success and expansion.

Prior Relevant Experience

Program Manager, Federal Event Focus 1993 to 2010

Oversaw full lifecycle event planning, resourcing, and execution with a focus on Federal contract events, demonstrating deep expertise in the government contracting process. Directed all work for 6 government contracts per year, with 8 to 10 annual projects per client, for approximately 4 to 50 events per contract year. Contracts ranged into six figures.

Federal Contract Expertise. Excelled as the company’s direct liaison to the Federal Contracting Officer’s Representative (COTR), ensuring contract compliance and execution with myriad Federal agency policies and Federal regulations. A client-focused and collaborative approach created a positive relationship, which yielded contract renewals and new business.

Resource Allocation for Maximum Program Effectiveness. Employed risk analysis skills to improve project scoping and budgeting in the areas of staffing and resource allocation. Improved tracking of key financial factors, thus improving profitability of events from lessons learned. Created a new process for the company’s program evaluation processes utilizing business metrics to identify best practices in program implementation.

Education And Certifications

PMP Certification-In process

Human Resource Generalist Certificate, Society of Human Resource Management, 2004

Certificate in Computer Business Systems, Computer Learning Center, 1996

Oakwood College, Business Administration (52 out of 100 credit hours completed)

Professional Memberships

Exhibition Services and Contractors Association (ESCA) Member

Society for Human Resource Management (SHRM) Member

National Contract Management Association (NCMA) Member

Institute for Supply Management (ISM) Member

Project Management Institute (PMI) Member

Technical Skills

MS Office Suite Google Suite Asana ExhibitForce Concur

Project Management Current SalesForce Harvest

Concur Government Edition Integrated Time and Attendance System NCI Purchasing Online Tracking System

Leadership Skilled Negotiator/Networker Business Acumen Lifecycle Project Management

Business Process Improvement Program Evaluation Resource Management Coalition/Business/Partnership Building Strategic Focus Project Operations Leader

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