Quality Assurance Manager

David P. Clark ****

**** **** *** * *** *** Bradenton Fla. 34203

Phone: 315-***-****, E-mail: *******@*****.***

Professional Summary

Customer Service representative with over 10 years’ experience

Focused on Quality Assurance and dealing with customer satisfaction

Comfortable with a high volume of telephone calls

Production Quality Manager focused on producing high quality products that exceed customer expectations and help achieve company production and revenue goals.

Dynamic [Quality Manager] with experience supervising [4-15] quality inspectors.

Skills

Data Entry Skills

Microsoft Word, Microsoft Excel, Microsoft Outlook, Infinity and Access

Timely procedure audits internal/external, Timely safety audits

Quality Assurance training

Quality inspection

Cause and effect analysis

Production line management

Working knowledge of engineering

Purchasing

Strong leadership abilities

PPAP Submissions, Mini Tab

ISO 9001 Standards, Document Control

SPC, Six sigma Green

Lab Testing, Brookfield Viscosity, United Elastic Rebound and Compression, Hanna pH Testing, Horiba Particle Analysis, Strength Adhesion and FTIR Analysis.

Ultrasonic Testing/Dye Penetration Testing

Work History

Supplier Quality Engineer/Quality Engineer

Veethree Bradenton Florida

06/16/2022 Presently working for Veethree

•Review and Approve NPR’s, MDR’s and Issue Supplier Debit Memos.

•Receive/Inspect product as required

•Generate NPR’s

•Generate MDR’s

•Generate Fairs

•Generate Debit Memo’s

•Generate SCAR’s

•Contact Suppliers with Product Issues.

•Perform Suppliers Assessment Audits

•Perform Internal Cell Audits

•Perform Internal Procedure Audits

•Work Closely with Engineering Group on New Product Development

Incoming Quality Control Inspector

CAE Healthcare

Sarasota Florida

11/1/2021 – 06/13/2022 working through Kelly Temp Service

•Receive/Inspect product

•Generate NCR

•Generate Fairs

•Receive in Costpoint

•Move good parts to stock

•Move rejected parts to

to MRB for evaluation

Quality Engineer

JH Rhodes Vernon N.Y. (A Universal Photonics Company)

4/15/2019-11/1/2021

Generate Quarterly and Monthly reports.

Approve and release material for production

Create and Generate C of C and C of A.

Control and maintain internal Calibration System

Maintain and record SPC System using Infinity software.

Chair Person for company Safety

Control SDS Logs and Binders

Document in-process manufacturing process such as grooving.

Purchase required tools to ensue availability for production.

Review and record production/customer issues.

Shift Supervisor/Quality Inspector

Babbitt Bearings Syracuse, NY

8/14/2017 - 4/12/2019

Quality Control in Process Inspection

100% Final Inspection/Complete all Required Documentation

Supervise Shift Employees

Lock-up and Secure Building At Shift End

Perform Ultrasonic Testing on Bearings and Shoes for Separation and Thickness

Quality Technician

Indium Corporation Clinton, NY

04/2015 - 8/11/2017

Quality Control In process Inspection

Lab testing of metal alloys for impurities

Tack, Viscosity, Coper Coupon, Solder Ball, Slump Testing and data entry of findings

Quality Management Representative/Shift Supervisor

Molding Solutions Inc. Rome, NY 03/2015 - 4/01/2017

Quality Control In process/Finished Goods Auditor

Strong data entry skills required daily to enter documentation

Supervise operators for productivity throughout the shift

Quality Manager

Chenango Valley Technologies Inc. Sherburne, NY 12/2011 to 07/2013

Quality Control Managers, Managed a three shift quality team.

Worked in the process of getting CVT ISO 9001:2008 compliant and in near future ISO 9001:2008 registered. Wrote the Quality Manual and have implemented it along with several quality procedures.

Implemented several documents that were not in place including Quality Audit Documents and Inspection Logs to name a few.

Implemented the quality objectives and quality policy. Worked directly with customers and customer issues and built an excellent relationship with customers in resolving problems or concerns the customer may have.

Quality Control Manager/ISO Coordinator/Document (COMPANY CLOSED)

Mohawk Electro Techniques, Inc. Barneveld, NY 04/2005 to 12/2011

Wrote and controlled Mohawk Electro Techniques, Inc. ISO Manual, Procedures and Documents.

Created all documents and log pertaining to ISO 9001-2008.

Directed and performed procedure audits/ISO 9008-2008 audits

Some of the documents and logs created are used for RMA's, NCP's,internal audits, Corrective/Preventive Actions, DCN's, DCR's, Equipment Calibration, Supplier Survey Letter just to name a few.

Collect Analyses data with charting using histograms and line charts.

Tools used such as calipers; micrometers, pin gauges, test measuring equipment and have been in use of clean room for Assurance Technologies.

Investigated and implement ideas for quality improvement, increased productivity and cost reduction.

Managed documentation of and training on production procedures and work instructions.

Verified that all process control parameters were being documented and followed at all times.

Recommended and executed quality improvements for production and product quality.

Working knowledge of Optical Comparator and Digital Micro-Vision/Micro-Viewer.

EDUCATION/TRAINING

GED Degree, Oneida Madison County BOCES Graduated, (Some College)

Certified in Statistical Process Control, Data Analyst, PPAP/FMEA training.

Six sigma Green

Strong ISO 9001Training, Certified QA Auditor

HVAC Certified Type 1

NDT (Ultrasonic/Dye Penetration Testing level I Certified)

Incoming/Receiving Quality Inspection

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