Accounts Payable Customer Service

Pamella G.A. Cagle

Houston Texas

281-***-**** (H) 281-***-**** (C)

ad5ek6@r.postjobfree.com

Linked in Profile- https://www.linkedin.com/in/pam-cagle-66a98030

Work Experience

Insight Global Contracted to Occidental Petroleum The Woodlands, Texas

AP Specialist Short Term Contract (2023-2023)

Work with Procurement and Finance to resolve matching exceptions between purchase orders and invoices

Create Requisitions in SAP System

Resolve outstanding purchase order invoice issues.

Audit all invoices and ensure that all data is accurate before submitting for payment in SAP.

Audit invoices for correct PO, project coding accurate charges

ACRO Contracted to BASF Chemicals Corporation Houston, Texas

Cost Control/AP Specialist (2020-2022)

Submit invoices for payment after auditing for inaccuracies and coding properly

After established time on contract, close networks, WBS and Purchase Orders

Maintain and update Excel spreadsheets.

Project data analysis; Actual cost vs. budget

Preparation of budget adjustments for Engineering and Construction personal

Creation of Project AFE Work Breakdown Structures (WBS)

Maintaining customer relations between vendors, engineers and project leads

Enter and post invoices, adjust and make any corrections to posted invoices in SAP Allocate invoices across departments and budgets

Research and resolve supplier invoice and payment issues

Research and identify purchase order issues as they relate to receiving, invoicing, and payment

Collections for Receivables department (large accounts)

Analyze, review, and compile a monthly accrual based on transactional history for month end

Verify coding, approvals, and supporting documentation before input into the SAP

Training new hires on processes and using SAP

Mott MacDonald Contracted to Shell Lubricants Downstream Houston, Texas

Cost Control/Procurement and Customer Service Specialist (2019-2020)

Accounts Payable and interaction with Vendors/Clients

Set up project/WBS in SAP per Cost Engineer’s request.

Set up network, and activity structure in SAP

Issue purchase requisitions and submit for approval and once approved to C & P for PO creations with terms and conditions

SES entries when invoices come in and check for accuracy before posting

Track good receipts in SAP

Procurement of materials and services for engineers

Run CJI3 and CJI5 reports and submit to Cost Engineers

Monitor budgets and alert Project Leads, Cost Engineer if within 30% of spend of PO.

Run close-out report meet with appropriate project leads and finance, then begin the closing process

Provide Customer Service to our customers, by answering questions, and helping with potential issues.

Collections for large commercial accounts

After (determined 3-6 months on contract) close networks, and activities.

Submit to Finance to close PO’s.

TransCanada Houston, Texas

Contract Position

AP/Cost Analyst/Procurement/Customer Service (2018-2019)

Perform service or material entry sheets in SAP

Liaise with AP to monitor invoice processing status and reconcile variances between invoices and service entry sheets

Daily review of invoice exception report

Working with field personnel to come up with accruals and forecasting

Follow-up with accounts payable to ensure payment has been made

Cost control reporting

Submit request for PO increases

Assisting with special projects within assigned department and cross-functional teams as required

Comply and process invoics in accordance with Policies and Procedures related to Accounts Payable; complies with training

requirements and work standards as applicable

Daily interaction with internal and external stakeholders, including leaders, team members, Supply Chain, internal business clients, and external

Suppliers

Procurement of materials and services

Provide Customer Service to our customers, by answering questions, and helping with potential issues.

Match PO/ invoices to goods / services receipts and process for payment prior to due dates, and follows up on exceptions;

Accurately process properly coded invoices prior to payment due dates and follows up on exceptions to clear

Assures and maintains data integrity on all input

Supports internal client and vendor inquires and issue resolution on invoices and payments, utilizing strong customer service approach;

Resolve functional and technical issues

Perform reconciliations and provide reporting for the AP function

Supports and actively participates in process improvement activities such as daily team huddles

Actively contributes to team Key Performance Indicators (KPIs) and delivers productivity in line with expectations and service

level agreements (SLAs)

Supports continuous improvement and their own personal development to deliver superior performance

Other tasks as required

Williams Energy

Contract Position Houston, Texas

Project Cost Support Analyst (2017-2018)

Audit all invoices for discrepancies, within 5 days of receiving invoices

Resolving invoice exceptions, to include invoice errors, purchase order, or vendor discrepancies

Responsible for paying all invoices within net 30 agreement

Track and route various documents for approval from management, follow up with management if approval turnaround time is longer than 3 days (EWR’s and RFS’s)

Update/manage EWR/RFS log and inspection invoice log on the Tactical Management SharePoint site

Extensive use of Oracle and Markview for invoice processing

Contract analysis and assisting the Contract Manager with all contract processing.

Assisted in bid openings and contract preparation

Communicated with field project personnel, regarding matters such as progress billings and any other type of support needed.

Onsite training to staff on SAP, submit access rights for new hires, audit the accesses every 6 months to see if they were still needed, have access deleted when new roles were assigned or employment was terminated

Monitor employee change emails, confirm is any access changes are needed

WKH Trading Houston, Texas

Accounting Process Implementation, 2016-2017 - (temp assignment, setting up accounting processes for a start-up)

Setting up Accounting System-(Accounts Payable, Accounts Receivable and Payroll)

Post payments to customer accounts

Hiring personnel, getting them access to accounting software

Work in conjunction with sales to manage customer relationships

Maintain customer records including contact information, tax status and addresses

Develop, implement, modify and document recording keeping and accounting systems

Provided executive management with timely reporting of customer account balances

Follow up on customer accounts that may go past negotiated terms to solicit payment or determine a payment arrangement mutually beneficial to the customer and company.

OGCS (Oil Gas Contracts Services)

Contract Position Houston, Texas

Accounts Payable Specialist, 2015-2016

Contracted to Noble Energy, Inc. – Eastern Mediterranean Offshore Developments

Project A/P Specialist, August 2015-June 2016

Manage and organize A/P files and any related documents

Maintain and update Excel spreadsheets, and entries

Scanning and verifying documents in Accounts Payable

Matching invoices and checks to Purchase Order.

Collect W-9’s and W-8’s from suppliers

Working with vendors/customers to facilitate payment & resolve Accounts Payable issues.

Training vendors/employees on software and created process documentation.

Oracle entry and reporting

Expediting (same as Shell)

ECO SYS entry and reporting

Assist Cost Controller with various cost reporting tasks or administrative duties

Working with management/staff of Accounts Payable and other departments

Monitoring budgets and submitting change orders when needed

Closing of Service Orders and Purchase Orders

Set up vendors for electronic payments

Reconcile A/P and run aging reports

Sort, code and match invoices

Set invoices up for payment

Enter and upload invoices into system

Monitor accounts to ensure payments are up to date

Research and resolve invoice discrepancies and issues

Correspond with vendors and respond to inquiries

Process check requests

Prepare checks for mailing

Check matching to vendor invoices

Copying & filing check copies & all supporting documentation

3 way match A/P process, follow a set of principles called generally accepted accounting principles, commonly referred to as GAAP.

*** We processed invoices using ADP Open Invoicing, Oracle and EcoSys***

Shell Exploration and Production Company Houston, Texas

Upstream and Onshore Mid-Stream Projects

SAP Project Controls Cost Planner/Requisitioner-Procurement to Pay 2006-2015

Expediting to include:

Requisitioning of materials and services

Contact Vendors and/or 3rd party expeditors for material shipping status

Update spreadsheet with revised status

Set reminders for follow-up, to make sure items were shipped

SAP support to engineering staff for procurement and Project Modules

Project data analysis; Actual cost vs. budget

Investigation of discrepancies

Preparation of budget adjustments for Engineering and Construction personal

Information management for Supply Chain Manager Procurement activities

Assist Project Planner/Scheduler staff with various tasks

Creation of Project AFE Work Breakdown Structures (WBS)

Invoice coding for payment

Assist project leads and budget holders with presentations.

Assist in GRIR (Goods Receipt Invoice Receipt)

Dispute resolution with financial representatives, supply chain, vendors, project and budget holders

Support to field personnel

Expense and payroll deduction entries for all Project Services Group

Recruiting/hiring of new staff

Payroll entry for onsite and offsite staff

Enforcement and updating of policy and procedures of company

Onsite training to staff on SAP, submit access rights for new hires, audit the accesses every 6 months to see if they were still needed, have access deleted when new roles were assigned or employment was terminated

Monitor employee change emails, confirm is any access changes are needed

Cost data entry and analysis

Collections from Commerical accounts

Information Management and Storage

Creation and updating of Staffing Plans

SharePoint user

User Acceptance Testing (UAT)

ADP (Open Invoicing, Payroll and Receivables)

ECO Systems

Apgen Accounting Program

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