Data Entry Front Desk
Resume:
K A Y L A
V I L L A G O M E Z
ad5ehc@r.postjobfree.com
Beaumont, Texas 77706
PROFESSIONAL SUMMARY
Dependable worker with knowledge of customer service, logistics, data entry, phlebotomy, healthcare and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Highly organized multitasker able to thrive under pressure and independently solve team and patient issues. SKILLS
Professionalism and Ethics Data Entry Efficiency
Front Desk Administration Patient Care Coordination Empathy and Compassion Listened to speakers and interpreted words into spanish language.
EXPERIENCE
Chiropractic Assistant, Prestige Medical Services, Feb 2024 Current, Beaumont, Texas Managed daily activities, assisting in exercise and physical rehabilitation and helping patients in treating chronic pain conditions.
Serviced front desk and records room area to organize patient records and practice files.
Completed patient interviews and intake forms, including documenting vital signs and medical histories.
Answered the phone to provide information, schedule appointments, and take down messages.
Administrative Assistant, Wire Mesh Corp, Jan 2022 Feb 2024, Beaumont, Texas Handled sensitive and business confidential information following proper procedures. Guaranteed payroll accuracy by tracking time, calculating extras and updating forms.
Used advanced Microsoft Word skills to compose, prepare and edit correspondence. Helped to improve IT literacy by training colleagues on computer equipment and software.
Ordered office supplies to meet functional needs.
Supervised, planned and reviewed work of wastewater operations staff. Interviewed, trained and managed successful performance of staff. Controlled company expenses and liabilities to meet profit goals. Implemented and optimized reverse logistics processes, resulting in cost savings and KV
Mar 2024
improved customer satisfaction.
Retail Sales Associate, Academy, Jan 2021 Jan 2022, Port Arthur, Texas Resolved customer issues using listening skills, professional attitude and problem- solving techniques.
Evaluated customer needs and made appropriate product recommendations. Used POS system to complete sales and process customer transactions. Set up promotional displays to highlight new products and special offers. Notified supervisors of inventory shortages, damages and changes. Helped maintain clean and orderly work environment. Upheld company standards for brand and merchandise presentation. Cashier Team Lead, Seaside Seafood, Jan 2020 Jan 2021, Port Arthur, Texas Reconciled excess cash on hand to maintain security standards and prevent losses. Kept cashiers stocked with paperwork for loyalty programs, credit card applications and other current promotions.
Trained cashiers on store policies and performance standards to maintain optimal customer service levels.
Listened to customer complaints, resolved issues and escalated complex concerns to assistant manager for resolution.
Set up and broke down cash drawers daily, counted funds, identified total discrepancies and resolved problems with cashiers. EDUCATION
Certificate/Licensed, Phlebotomy
NHCO Program Houston, Texas
LANGUAGES
Spanish, Intermediate
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