Business Development Specialist

PROFESSIONAL SUMMARY

Before being an entrepreneur, I was an educator and training developer, teaching at the middle/high school & collegiate levels and consulting at a state Department of Education (DOE) and a U.S. Army Training Development Directorate. As an entrepreneur, I have sold both tangible and intangible products. Because I use a consultative approach, I quickly become a trusted advisor, thus making my prospects comfortable with me. I can then discover their pain points and uncover problems

unknown to them. I maintain a steady flow of referrals by providing tailored solutions that meet my customers' needs. I learn products, processes, and systems easily and acquire a deep understanding of their features, benefits, and uses.

SKILLS (In Alphabetical Order - Tools are in bold)

Active Listening Align Analytical Attention to Detail CMS CRM Creative Customer Service

Digital Marketing Editing Fact Checking IVR Keyword Search Microsoft Office Microsoft Teams

Organized Persuasive Problem Solving Proofreading Relationship Building Research Salesforce

Sales Navigator SAP Scheduling SEO Skype SOFFRONT Storyteller Time Management

Ultimate Sales Machine (Chet Holmes) Website Design Writing ZOHO Zoom 7th Level NEPQ (Jeremy

Minor)

WORK EXPERIENCE

Unemployed – SEP 2023 to Present

Maudlin Transport – Jacksonville, FL (APR 2021 to SEP 2023)

Driver

Mission: Transport people and meals to their destinations. (Uber, Lyft, Door Dash)

Duties:

Maintain an excellent driving record.

Keeping an automobile clean and operational.

Deliver people and meals to their destinations safely and on time.

Accomplishments: Received 5,000 5-Star reviews.

Reason for leaving: Did not earn enough money to keep my automobile operational.

CRM: Proprietary

MultiMedia Group USA, Inc. dba Tidbits Of South Jax – Jacksonville, FL (JUN 2019 to APR 2021)

Owner/President

Mission: Publish an online & printed community tabloid that connects small businesses with local consumers.

Duties:

• Write interesting short stories, columns of general interest, humor, and useless facts that are fun to know.

Build and maintain an interactive website that replicated the printed tabloid.

Sell advertising to local merchants.

• Supervise the distribution of the tabloid.

Accomplishments:

Built a world class website. (www.TidbitsOfSouthJax.com.v4.pdgo.app). This archived website has limited functionality.

Published 4 editions.

Reason for Leaving: Project was put on hiatus because COVID-19 closed my distribution points (restaurants and lobbies).

CRM: SOFFRONT and Linkedin Sales Navigator.

Heritage Publishing, Inc. – Jacksonville, FL (MAY 2018 – MAY 2019)

Senior Advertising Sales Account Executive

Mission: Sell advertising for annual publications (healthcare and relocation guides).

Accomplishments:

Healthcare Guides: Sold advertising to physicians, surgeons, hospitals, hospices, clinics, urgent care centers, skilled nursing facilities (SNFs), and assisted living facilities (ALFs).

Jacksonville Relocation Guide: Sold advertising to SMBs desiring to meet people before they moved

Reason for Leaving: Wanted to start my own business.

CRM: SOFFRONT

Duval County Public Schools – Jacksonville, FL (Jan 2018 – Mar 2018)

Teacher

Mission: Teach Middle School English

Duties:

Write lesson plans.

Deliver lesson plans

Maintain order in the classroom.

Accomplishments: Performed my teaching duties.

Reason for leaving: Desired not to wrestle with the behavior of the students.

CRM: Proprietary

Go Digital First! Jacksonville, FL (SEP 2016 - DEC 2017)

General Manager

Mission: Manage a concierge digital company.

Duties:

Train employees in all things digital: Websites, Content Management, SEO/SEM, PPC, Reputation Management.

Responsible for quotes, credit terms, and preparing sales and distributor contracts.

Assign qualified opportunities to appropriate personnel.

Accomplishments:

Launched a concierge digital company to include building its website.

Sold websites.

Reason for leaving: Company closed.

CRM: ZOHO

Nolan Plumbing & Irrigation, Inc. – Jacksonville, FL (AUG 2015 to AUG 2016)

Director of Business Development

Mission: Add revenue streams and expand existing business.

Duties: Conceive/Direct a digital B2C marketing campaign

Accomplishments:

added 3 revenue streams.

Doubled YOY revenue within the first 6 months

Reason for Leaving: I was offered a position elsewhere that had more responsibilities and higher pay.

HERITAGE PUBLISHING, INC. – Jacksonville, FL (FEB 2012 – MAY 2015)

Senior Advertising Sales Account Executive

Mission: Sell advertising for annual publications (healthcare and relocation guides).

Duties:

Healthcare Guides: Sold advertising to physicians, surgeons, hospitals, hospices, clinics, urgent care centers, skilled nursing facilities (SNF), and assisted living facilities (ALF).

Relocation Guides: Sold advertising to SMBs desiring to meet people before they moved to Jacksonville.

Accomplishments:

Set company records for advertising sold.

Named Employee of the Month, twice.

Reason for Leaving: Offered a position elsewhere that had more responsibilities and higher compensation.

CRM: SOFFRONT

HEARST LOCAL EDGE, INC. – Jacksonville, FL (May 2011 – Feb 2012)

Digital Sales Consultant

Mission: Sell Digital Products to SMBs

Duties:

Cold call & premise SMBs to schedule meetings with qualified decision makers (QDMs).

Meet with QDMs to discover their digital marketing pain points.

Recommend appropriate digital solutions.

Fulfill recommended digital solutions to include:

Websites

Search Engine Optimization

Reputation Management

Pay Per Click Advertising

Followed-up to ensure that our recommendations were spot on.

Accomplishments: Number 1 salesperson on a staff of 6 salespersons.

Reason for Leaving: Company closed the local office.

HOMES & LAND PUBLISHING CORP. – Tallahassee, FL (APR 1984 - JUN 2010)

Associate Publisher/Franchisee

Mission: Sell advertising to REALTORS®, Builders, Lenders, Mortgage & Title Companies

Duties:

Cold call/ premise to schedule a meeting with the Qualified Decision Maker (QDM)

Design ads.

Prepare prepress instructions for graphic artists.

Distribute the magazines (free pickup) in places where consumers are waiting to be served.

Accomplishments:

Number 8 producer in a network of 250 Associate publishers.

Member of the President’s Club (Top 10%) last 20 years out of a 25-year career.

Elected by fellow publishers to serve on the Associate Publishers Advisory Council.

Wrote the Disaster Plan for all Associate Publishers to follow if the franchiser could not print our magazines.

Chaired the Franchise Agreement Sub-committee that led to the publishers’ achieving fairness in the

franchise agreement, given the advent of the Internet.

Reason for Leaving: Retired

TEACHING EXPERIENCE

Duval Public Schools Jacksonville, FL (Teacher, 7th grade English) – Spring Semester 2021

US Army Command & General Staff College Fort Leavenworth, KS

Winter Months: (Instructor, International Strategic Situation) 1978 – 1983

Summer Months: (Instructor, Classes As Assigned) 1978 – 1983

Muncie Community Schools Muncie, IN (Teacher, 8th grade electricity) – Spring Semester 1971

Ball State University (Instructor, education majors and middle school social studies students) AUG 1971 – JUN 1972

Logansport High Schools Logansport, IN (Teacher, Government & International Relations) Fall Semester – 1968

Spencer High School, Spencer Indiana (Teacher, World History and U.S. History) AUG 1966 – JUN 1968:

MILITARY SERVICE

U.S. Army

In-active Reserve – obtaining Master’s degree in secondary education – 2 years.

Active Duty – Platoon Leader (1LT), states side and DMZ in South Korea – 2 years.

Active Reserve – Instructor (1LT), 3rd Brigade, 70th Division (Training) – 2 years

Active Reserve – Company Commander (CPT), 3rd Brigade, 70th Division (Training) – 2 years.

Active Reserve – Wire Committee Chief (CPT), 4th Brigade, 70th Division (Training) – 2 years

Active Reserve – Training & Operations Officer (MAJ), 4th Brigade, 70th Division (Training) – 2 years

Active Reserve – Executive Officer (MAJ), 4th Brigade, 70th Division (Training) – 1 Year

Active Reserve – Instructor (LTC), US Army Command & General Staff College – 5 years

In-active Reserve – 2 years.

Commendations

Amy Reserve Component Achievement Medal

Armed Forces Expeditionary Medal

National Defense Service Medal

Armed Forces Reserve Medal

EDUCATION

Doctor of Education (1973)

Ball State University - Muncie, IN

M.S. in Secondary Education (1968)

INDIANA UNIVERSITY - Bloomington, IN

M.S. in Military Art and Science (1976)

U.S. Army Command & General Staff College

B.S. in Secondary Education (1966)

INDIANA UNIVERSITY - Bloomington, IN

AWARDS

President’s Club Homes & Land Publishing Corporation

Best Instructor: July 1979 U.S. Army Command & General Staff College, Fort Leavenworth, KS

Best Instructor: July 1978 U.S. Army Command & General Staff College, Fort Leavenworth, KS

Honorary Kentucky Colonel

President: Indiana Educational Research Association

CERTIFICATIONS / LICENSES

Lifetime Teaching Certificate (Indiana)

Secondary Social Studies (6-12)

Secondary Language Arts (6-12)

Reciprocated Teaching Certificate (Florida)

Secondary Social Studies (6-12)

Secondary Language Arts (6-12)

Marketing (Pending)

GROUPS

Marching Band (Indiana University): 1961 and 1962

Phi Sigma Kappa (Social Fraternity): 1962 – Present:

Founding member, Circle K Club (Indiana University): 1964 – 1966:

Founding Member, Downtown Optimists (Indianapolis): 1974 - 1977

PUBLICATIONS

Ball State University: August 1973

Doctoral Dissertation Abstract: A Descriptive Analysis of a Series of In-service Meetings Based Upon a Curriculum Evaluation (https://cardinalscholar.bsu.edu/items/c72cf690-f6d9-41ce-bc40-f6868c679aa4)

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