Scrum Master Software Development

LIPIKA BHARGAVA

Scrum Master

ad5dyu@r.postjobfree.com +1-669-***-****

Professional Summary:

Overall experience of 7+ years in managing agile software development as a Scrum Master.

Experience in running and handling scrum ceremonies, influencing self-organizing and cross functional teams through incremental learning cycles.

Organize and facilitate sprint planning, sprint grooming, daily standup meeting, sprint reviews, sprint retrospective and release planning.

Ensure that all Scrum events take place and are positive, productive, and kept within the timebox.

Help product owner in ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team.

Educate the team on how to use agile values, agile principles, and agile framework practices to delight customers and contribute towards building a culture of trust, respect, simplicity, courage, transparency, and agility.

Guide the Scrum Team's focus on creating high-value increments that meet the Definition of Done.

Help establish empirical product planning for a complex environment.

Assist in removing impediments to the Scrum Team's progress and shielding the team from external influences.

Assess the agile health of the team and coach them to higher levels of fluency at a sustainable pace for the team and department.

Comfortable using Agile Product management tool within JIRA and Confluence

Expertise in helping teams build and develop trust, safety, and effective communication.

Generated Sprint Burn down Charts and Burn Up Charts to track status of each sprint cycle.

Contributed to Portfolio meetings, strategizing, architectural briefing and understanding evolving business vision with market trends.

Developed and documented escalation process to effectively respond to issues, Collaboration with several development, support and operation teams.

Experienced with co-located and virtual teams with perfect collaboration and communication tools.

Technical Skills:

Methodologies

SDLC, Waterfall, Agile

Tools

JIRA, Rally, Figma, In-Vision, Sketch, Microsoft Office Suite, Confluence,

WebEx, Skype

Qualities

Servant-Leader, Coordinating, Facilitator, Project Tracking, Summarizing and Reporting, Time Management, Observant, Influence without Authority,

Mentor, Decision Making, Relationship Building

Certification:

Professional Scrum Master Certified

Professional Experience:

New York Life Insurance, New York (Remote) Aug 2022 – Till Date

Scrum Master

Project Description:

Working as a Scrum Master for 2 different teams responsible for NYL Marketing and NYL Agent website and, Digital Assets Management using Adobe Experience Manager (AEM)

Responsibilities:

Orchestrated Program Increment (PI) planning sessions for multiple Agile teams to align on quarterly objectives and priorities.

Facilitated PI planning events involving stakeholders, product owners, and team members, ensuring a shared understanding of the program backlog and dependencies, resulting in improved alignment and predictability across teams.

Collaborated with Release Train Engineers (RTEs) and other Scrum Masters to coordinate release planning and integration activities, ensuring seamless delivery of program features and milestones.

Communicated project status and issues regularly to stakeholders, including leaders, team members, and senior managers.

Identified and resolved impediments to the team's progress, including resource constraints and conflicting priorities, resulting in improved productivity and on-time delivery of sprints.

Tracked and reported key Agile metrics such as velocity, burndown charts, and sprint progress to stakeholders, enabling data-driven decision-making and improved project predictability.

Facilitated daily stand-up meetings, sprint planning, sprint review, and retrospective meetings for a cross-functional Agile team, ensuring alignment with project goals and priorities.

Environment: Agile, Scrum, Kanban, Jira, Confluence, Teams

VMware, Dallas, TX Dec 2021 – July 2022

Scrum Master

Project Description:

Working as a Scrum Master for UI team responsible for developing and maintaining Log Intelligence dashboard. It is used to analyze logs promoting rapid troubleshooting and root cause analysis across private, public and hybrid cloud environments.

Responsibilities:

Coordinate and facilitate Sprint Planning, Sprint Grooming, Daily Scrum Meetings, and Sprint Retrospectives for cross-functional Scrum team.

Worked with product owners during Sprint Review sessions to make sure all the stories met the Definition of Done and get the stories accepted within the sprint.

Collaborated with the Product Owner and facilitate development of product backlog.

Worked with stakeholders and Product Owner developing release plans.

Removed impediments and protected team members from interruptions and distractions to maximize productivity and encouraged process improvements.

Communicate team’s status/progress via release/sprint Burndown charts, Story Acceptance rate and defects to stakeholders for transparency.

Ensured each of the User Stories are well defined; contained the Who, What and Why and meet the INVEST criteria before they are estimated by the team during the product backlog refinement sessions.

Schedule backlog grooming meetings to refine product backlog items.

Led the teams to self-organization, cross functionality, and full agile adoption.

Helped team set timelines and coaching the team to be self-accountable towards hitting key deadlines.

Organize sprint retrospective meetings to gather the team & reflect on the processes, identify actions and next steps to improve the future sprints.

Kept the team focused on the sprint priorities, business values and protecting the team from over committing.

Frequent follow ups and reminders to the team on updating JIRA tasks daily for more accurate reporting.

Environment: Agile, Scrum, Jira, Confluence, WebEx

CTIS, Irving, TX Jan 2021 – Nov 2021

Scrum Master

Project Description:

Worked as a Scrum Master for multiple cross functional and distributed teams responsible for developing imHealthe mobile solutions – mPHR, mEMR, mWarrior, Safety Profiler.

Responsibilities

Involved in PI Planning meetings, Feature Grooming and Sprint Planning sessions, Solution Demos/Reviews, Retrospectives conducted towards the end of the ongoing sprint.

Proficiently organized and facilitated Sprint Planning, Daily Scrum, Sprint Reviews and Sprint Retrospectives.

Collaborated closely with Product Owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.

Effectively tracked team’s progress, including burn down, velocity and release forecasting.

Identified and mitigated team risks and impediments on daily basis.

Looked for ways the team can improve and encouraged growth through cultivating strong relationships and trust.

Managed internal and external resources, to deliver projects within given timelines.

Coordinated meetings with business users and development team to make sure that all the deliverables would be met in time.

Ensured software development lifecycle processes are followed and supported continuous improvements.

Ensured cross-functional coordination between product owners, analysts, developers, and QA occurred early and often and removed barriers and blockers for the team.

Mentor team on proper use of JIRA by all team members in the organization.

Environment: Agile, Scrum, Jira, Confluence, Figma, Skype

Career Break Nov 2014 – Dec 2020

ICICI Bank, India Apr 2013 – Nov 2014

Scrum Master

Project Description:

Worked as a Scrum Master for UI team responsible for developing and maintaining banking web application.

Responsibilities

Collaborated closely with the Product Owner to prioritize and refine the Product Backlog, ensuring alignment with business objectives and customer needs.

Successfully facilitated Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring active participation and adherence to Scrum principles.

Encouraged and facilitated self-organization within the team, empowering them to make decisions and take ownership of their work.

Builds trust and respect, establish relationships, and develop rapport with technical and non-technical team members.

Utilized burndown charts, Kanban boards, and other tools to monitor team progress during Sprints, ensuring alignment with Sprint goals and timely delivery.

Power Point Cartridges Pvt. Ltd, India Jun 2011 – Mar 2013

Business Analyst

Project Description:

Worked as a Business Analyst for team developing and maintaining dashboard for the sales team.

Responsibilities:

Served as liaison between Sales department and IT team to identify new business development opportunities.

Analyzed business processes to identify areas of reducing operating costs and improving efficiencies.

Recommended and implemented new technology solutions.

Regularly trained users on administrative procedures and produced/maintained user manual.

Added value to the business by formalizing all Sales processes.

Created presentations for quarterly business reviews for corporate-level management documenting business status, performance, and pending business initiatives.

Education:

Course / Degree

College

Year

CGPA

MBA – Marketing & HR

Indore Indira School of Career Studies, India

2008 - 2010

70%

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