Michelle L. Grimes
Project Coordinator **+ years (REIT) Project Specialist I Construction Coordinator
https://www.linkedin.com/in/michelle-grimes-9a903118b/
678-***-**** ad5dw0@r.postjobfree.com
WORK EXPERIENCE
Interim Office Assistant, Kids Alive International
Alpharetta, GA, October 2023 - January 2024
●Efficiently manage inbound phone calls via 3CX system, promptly answering inquiries and screening calls to ensure relevance and appropriateness
●Utilize organizational skills to efficiently manage and prioritize data entry tasks, contributing to integrity and accuracy of customer records
●Demonstrate strong communication and interpersonal skills to effectively collaborate with team members and address their administrative needs
●Maintain ownership of calls, including follow-ups with internal/external team
●Identify customer needs, research issues, resolve complaints with customers and provide timely resolution
●Identify and escalate priority issues
Contract Project Specialist I, Crown Castle (Telecom REIT)
Alpharetta, GA, February 2022 - August 2023
●Generate a high volume of lease agreements using specialized software such as HotDocs and DocuSign Advance
●Conduct thorough reviews of lease agreements with meticulous attention to detail, ensuring high quality control and accuracy
●Discuss with CAD site plan redaction to accommodate lease agreement SOW, and antenna chart revisions to match work order
●Organize and lead weekly Signing Ceremonies to oversee the formal execution of lease agreements
●Assisted in training interns during their contracts, with a subsequent hire as a permanent team member
●Engage in intensive collaboration with senior team members to strategize and ensure timely completion of projects, adhering to established deadlines
Billing Specialist, TK Elevator
Atlanta, GA, December 2020 - February 2022
●Utilize advanced features of Oracle to streamline invoice creation processes and optimize efficiency
●Maintain and update Standard SOV (Schedule of Values) templates in accordance with AIA standards.
●Prepare and execute monthly recurring billing cycles, ensuring accuracy and timeliness in invoicing processes
●Analyze change order documentation to verify scope changes and pricing adjustments prior to invoicing
Project Coordinator, American Tower Corporation (Telecom, REIT)
Atlanta, GA, April 2008 - November 2019
●Collaborated closely with architects and CAD designers throughout the creation process of construction drawings
●Reviewed and redlined construction drawings to confirm alignment with jurisdictional ordinances, essential for zoning approval
●Reviewed as-built drawings and check the adequacy of accompanying backup documentation
●Verified that the structural analysis corresponded with the construction drawings
●Scheduled and participated in construction and utility site walks
●Regularly engaged in monthly virtual calls with the customer and team members to address project milestones and discuss any concerns.
●Created construction closeout notebooks
●Utilized Oracle to create high volume requisitions and purchase orders, validating accuracy by verifying taxonomy codes
●Verified vendor eligibility prior to purchase order submittal; monitored expiring vendor documents, and facilitated renewals to the vendor compliance team
Certifications/Awards
Georgia, Fulton County
Certificate of Appointment of Notary Public, June 2022 - June 2026
Crown Castle, Inc.
Pursue Excellence Award, July 2023
SKILLS
Tools: Adobe Acrobat Reader, DocuSign Advance, HotDocs, Microsoft Suite (Excel, Word, Teams), Oracle, Google Earth, Zoom
Soft Skills: excellent verbal and written communication skills, time management, project deadlines, planning, cooperative, attention to detail, critical thinking, task prioritization, multitasking, consistency, adaptability, follow-through, problem-solving, flexibility, customer service, initiative, dependability, self-motivation, conflict resolution, professionalism